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BeerMoney77
New Participant
January 30, 2026
Solved

Brand new quest 3s stuck on start up. Please help. Only 3 day old quest got for my bday.

  • January 30, 2026
  • 4 replies
  • 188 views

Was on the headset yesterday and it randomly just got stuck on the see though mode. Turned it off left it for today and it still doesn’t work.  It’s stuck on the same issue stuck on see through mode. I can only see my room and can only put up/down the volume and turn it on and off.

Can’t use the controllers, made sure it has battery it says it’s connected on the app.
I’m in a well lit room.
Cleaned the headset even though it’s literally brand new.
Tried hard booting it of course. Still nothing. Would rather not have to factory reset or send it back /:

 

Any help is appreciated, thanks

(Also tried getting ahold of someone human on customer support but they couldn’t find my headsets sn. Which doesn’t make sense since I bought it on amazon by meta) 

Best answer by BeerMoney77

Welp, it wasn’t the double tap(I tried that too). It somehow just fixed itself magically. I tried fixing it for about 40 minutes, I gave up, posted this, and then checked again, and now it’s working fine. Really annoying bug, whatever that was.

4 replies

steve40
steve40
Honored Contributor
January 30, 2026

Try double-tapping the side of your headset firmly with your fingers to switch off passthrough mode 🙂.

Alternatively, maybe you have this glitch, like I had some weeks ago:

Quest 3 (v81.1034) randomly cannot access the user profile menu after waking from sleep | Meta Community Forums - 1350759

    Maccyb123
    Honored Contributor
    January 30, 2026

    If everything you tried hasn't helped and the only options left are trying a factory reset or returning it, pick an option and do it. 

      BeerMoney77AuthorAnswer
      New Participant
      January 30, 2026

      Welp, it wasn’t the double tap(I tried that too). It somehow just fixed itself magically. I tried fixing it for about 40 minutes, I gave up, posted this, and then checked again, and now it’s working fine. Really annoying bug, whatever that was.

        steve40
        steve40
        Honored Contributor
        January 30, 2026

        You'll need to get used to such gremlins. That's why we've been lurking in these forums for so long 😋.

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