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New Participant
August 25, 2026
Question

Bricked headset

  • August 25, 2026
  • 1 reply
  • 71 views

Hello! I was mid updating my headset but then it randomly turned off and now it only shows a green LED then after a few seconds it turns off. I googled these symptoms and it says it's bricked and the only way is to fix it with a firehose file. Would any meta employees be willing to give me the Quest 1 firehose so I could unbrick it (I purchased it a while ago and I lost the receipt so I can't get warranty)

1 reply

Honored Contributor
August 25, 2026

That's not good. Unfortunately it's mostly a user forum. Meta employees showing up here is as rare as seeing a Bigfoot in the forest. 

However, here's an email that you can talk to someone directly. Good luck, hope you get it fixed soon. 🤞 

mailto:support@store.metamail.com