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pannapti55
New Participant
September 12, 2026
Question

Bricked Quest3S (Not turning on and No charging led)

  • September 12, 2026
  • 2 replies
  • 65 views

I Just got this Q3S about a month ago and i been playing with It, this last week i went on a trip and left It on 0% charge the night before departure.

I Just came back today and my Q3S Is totally unresponsive, nothing happens if i hold the Power button or attempt boot mode.

I tried plugging It tò a Wall socket using a 20W charger (original One broke After like 10 days :/) but not even the charging LED turns on.

 

I tried most online advice but nothing seems tò work, not even blip charging.

 

Is there anything you guys think i can do?

In case nothing works am i going tò be able tò get it refunded or replaced?

2 replies

Maccyb123
Honored Contributor
September 12, 2026

If you bought it a new a month ago and you're in an officially supported country, it will be still under warranty, either one year in the US and Canada and 2 years in most of Europe I believe. 

If you want to talk directly to Meta support and ask for more advice, you can contact them directly on this email. Good luck! 🤞🤞

 mailto:support@store.metamail.com

 

    steve40
    steve40
    Honored Contributor
    September 13, 2026

    I tried plugging It tò a Wall socket using a 20W charger (original One broke After like 10 days :/) but not even the charging LED turns on.

    The charger needs to be PD (Power Delivery protocol) compliant. Many third-party chargers are non-compliant. A charger that supports QC (quick charge) protocol might work, but only if it uses QC 4.0 or later.

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