Skip to main content
New Participant
August 15, 2026
Question

Can't aktivate Xbox starter

  • August 15, 2026
  • 12 replies
  • 241 views

Hello,

i have horizon+ and can't aktivate xbox Gamepass starter. I don't see the xbox banner in the store > horizon +

- i haven't an active xbox gamepass account.

12 replies

Choleni
Honored Contributor
August 15, 2026

Hi msneo​ 🙂

I am also don't have that banner... it's not offered in all regions.🤷‍♀️

XBOX Game Pass (Starter Edition) terms: subject to promotional terms, your active subscription may include access to the XBOX Game Pass (Starter Edition). Existing XBOX Game Pass subscribers are not eligible for this benefit as the for sale XBOX Game Pass subscription tiers supersede the benefits of XBOX Game Pass (Starter Edition). This benefit is not offered in all regions where MH+ is available. Xbox Game Pass (Starter Edition) gives you access to 50+ games and up to ten (10) hours each month of cloud gaming. See XBOX app page on the Meta Horizon Store to see ways to play with XBOX Game Pass (Starter Edition) on your Meta Quest, or play on your console, PC or other supported device. Game library and benefits vary over time, by region, plan and device. Other limitations may apply. See full XBOX Game Pass (Starter Edition) terms: https://www.xbox.com/legal/starter-edition-terms.

Source:

https://www.meta.com/de/en/legal/quest/meta-horizon-plus-terms/

 

 

Honored Contributor
August 15, 2026

It's not in all regions, at least not yet. 

New Participant
August 30, 2026

Same for me. Region: Germany

Going to the information page for Horizon+ you get the impression all is clear and already waiting for you to be activated as soon as you have a Horizon+ membership:

https://www.meta.com/de/meta-horizon-plus/ 

But no, no banner available, no information on the offer if you are looking in the Horizon+ area of your account. This is really annoying. So please tell us, when will the connection to XBOX game pass be available?  And why is the communication on the website so contrary to the reality with a paid membership?

Choleni
Honored Contributor
August 30, 2026

And why is the communication on the website so contrary to the reality with a paid membership?

It is not... if you're also read the terms, which are linked on that page. 

I already posted it here in the thread, so here again, this time in German 🙃

Nutzungsbedingungen für XBOX Game Pass (Starter Edition): Vorbehaltlich der Nutzungsbedingungen für Werbeangebote kann dein aktives Abonnement den Zugriff auf XBOX Game Pass (Starter Edition) beinhalten. Bestehende XBOX Game Pass-Abonnent*innen sind für diesen Vorteil nicht berechtigt, da die zum Verkauf stehenden XBOX Game Pass-Abo-Stufen die Vorteile von XBOX Game Pass (Starter Edition) ersetzen. Dieser Vorteil wird nicht in allen Regionen angeboten, in denen MH+ verfügbar ist. Mit Xbox Game Pass (Starter Edition) erhältst du Zugriff auf über 50 Spiele und bis zu zehn (10) Stunden Cloud-Gaming pro Monat. Auf der XBOX-App-Seite im Meta Horizon Store findest du Möglichkeiten zum Spielen mit XBOX Game Pass (Starter Edition) auf deiner Meta Quest. Alternativ kannst du auf deiner Konsole, deinem PC oder einem anderen unterstützten Gerät spielen. Die Spielebibliothek und die Vorteile können im Laufe der Zeit und je nach Region, Abo-Stufe und Gerät variieren. Es können weitere Einschränkungen gelten. Die vollständigen Nutzungsbedingungen für XBOX Game Pass (Starter Edition) findest du hier: https://www.xbox.com/legal/starter-edition-terms.

Source:

https://www.meta.com/de/legal/quest/meta-horizon-plus-terms/

New Participant
August 30, 2026

That is even more annoying. So meta creates different classes of being a horizon+ member and only provides features to new customers? Really unfair and not feels like being valued and respected.

Choleni
Honored Contributor
August 30, 2026

t0pp3r​ 

So meta creates different classes of being a horizon+ member and only provides features to new customers?

What are you talking about? This has nothing to do with new or old customers. The Game Pass promo is not offered in all regions.

 The fact that people, who are already have a Xbox games pass can't use the starter edition is another thing.

 

New Participant
August 30, 2026

Honestly, then make it transparent where the valid regions are.

With my initial answer in this thread, it is clear I am estimating the region Germany should be valid, since the german Horizon+ page is massivly commercializing the connection and inclusion of the gamepass.

So why is it even announced there if Germany as a region is not included?

Or what are the regions in Germany/Austria for geman speaking people which are valid? 

It would not make sense to differentiate between even more detailed regions in those countries, like just allow people from Berlin, Vienna, Wattenmeer Islands or Alps? 

Make the regions transparent where this offer is valid.

 

And to evaluate if someone already has a game pass running or is valid with its XBOX account, requires a connection between the META and XBOX accounts and this is actually the point of this thread. That this is not even possible to initiate right now. So at least the banner to start this process should somehow be visible in the HORIZON+ area.