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New Participant
July 22, 2026
Question

Can't install Link app + other problems

I've been having lots of trouble with my link app. For starters my skreen has been blacking out/ freezing to only what I was last looking at when im playing. So I deciced to do a repare of the app, it got not even a quarter through downloading when it froze and gave me an errer screen prompting me to restart my computer. I redownloaded and restarted my computer several times and it gave me the same promt every time. 

things I've tried:

  • Deleaded any local app data relating to my oculus quest link or oculus in general
  • Ending any tasks related to the quest link or oculus
  • Temporarally disabling any anti-virus/ firewalls that might be in the way of allowing me to install it
  • Clearing any local proxy and security connection berriers
  • Clearing up space on my computer/ deleating any unused files and apps
  • and running the installer as administration

 Im not sure what else to do, so if anyone has sugesstions or solutions  PLEASE reach out. 

Ty :>

    1 reply

    Choleni
    Honored Contributor
    July 22, 2026

    Hi Mars.VR​ 🙂

    If you still using the installer that is already on your pc, try if it works with a fresh downloaded installer from the Meta web page.

    Set up your Meta Quest

    If you use VPN, disable it.

    A user reported, the installation worked after disconnecting his second monitor.

    Meta Link App Download Failed "Restart Computer" | Meta Community Forums - 1368023