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Temestah
New Participant
December 19, 2025
Question

Can't install Meta Horizon

I used meta horizon several times, not since a few months.

I wanted to try Star Citizen in VR but the app on the PC said I needed pilots, I checked and didn't find what was the problem, I then uninstall the app and now I'm trying to reinstall it and every times at the end of the setup it says that there is a problem and I need to restart.

I tried several solutions but nothing worked and now I just can't install the app

    16 replies

    Winzi
    Participant
    December 19, 2025

    Welcome aboard - i think thats a problem especially with some windows versions - for me i have win11 25h2 where it didnt worked. but on my old win 10 24h1 laptop i can install it.

    https://communityforums.atmeta.com/discussions/OtherTroubleshooting/unable-to-install-meta-horizon-application-on-windows-11-pc/1356744

      Winzi
      Participant
      December 19, 2025

      i recommend u to try alvr at the meantime - but just for the info: u need to put your quest in developer mode and activate usb debugging to use an wired connection - its basically usb tethering then.

      TemestahAuthor
      New Participant
      December 19, 2025

      Thanks for your response, I saw it mentioned on some reddit post I will try then

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      December 19, 2025

      Hi there Temestah,

       

       We've just come across your post regarding the issue you are having with installing the Meta Quest Link app. Never fear - our engineers are already aware of this problem and they are investigating this emerging issue.

       

      As a temporary workaround, we would advise using Steam Link to access PCVR functionality.

       

      We appreciate that this is not the outcome you were hoping for as it doesn't immediately resolve your issue. Please rest assured that our brilliant team of engineers are actively working on this bug and are committed to resolving this matter as promptly as possible. We recommend keeping an eye out for any software updates, as a resolution should be coming soon!

       

      We thank you for your understanding and patience while we work to resolve this issue.

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      TemestahAuthor
      New Participant
      December 19, 2025

      Thanks for your response, but my wifi is quite unstable so I wanted to link the Quest by cable, guess I will need a new dongle 

      Thanks for reactivness anyway i'll keep an eye !

      ahmadOrbit
      New Participant
      December 24, 2025

      This suggestion worked for me. Adding oculus-runtime and oculus-librarian to system paths . Was struggling for many days now.

      New drivers are required for Meta Quest Link | Meta Community Forums - 1355181

       

       

      steve40
      steve40
      Honored Contributor
      December 24, 2025

      Meta Quest Link Installation Issue – Workaround Steps

      Winzi
      Participant
      December 24, 2025

      The Senior Quality Program Manager from Meta posted a workarround: https://communityforums.atmeta.com/discussions/link-v83-troubleshooting/meta-quest-link-installation-issue-%E2%80%93-workaround-steps/1358748?emcs_t=S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufE1KSzFYOTYxUjk5T0xNfC0xfFNVQlNDUklQVElPTlN8aEs

      that worked for me

      WADE13x
      New Participant
      February 20, 2026

      why are workaround keep getting taken down?

      steve40
      steve40
      Honored Contributor
      February 21, 2026

      The issue was solved with a software update weeks ago, so the workaround is no longer required.

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