Can't login to Meta Quest/Oculus Mobile App

47 replies
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Recently tried to link a new controller to my Quest 2. Oculus on phone (which has been updated to 'Meta Quest' refuses to login. I can loginto the Meta Quest site on the laptop - just not the app. I've reinstalled the app and changed passwords but nothing makes any difference.

If there's a way to pair a new controller w/out using the app that'd be fine or being able to login to the app would also work.

G

gsternbeAnswer

New Participant

For anyone who reads this looking for a solution. The Support Team suggested I clear out the bluetooth cache and restart the app. Doing that let me login again.

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R

ryugaryuzaki

New Participant

This is terible. I tried to do it 10 times, event reset pass,

MetaMetalMonke

Participant

Hey there,

If you have already attempted the accepted solution within this thread I would strongly suggest contacting support directly as they will be able to work through your situation alongside you more in depth. You can get in touch using the link below:

Meta support.

Hopefully you will get sorted and be able to enjoy your device soon!

H

hi298417

New Participant

i do not have facebook and cannot get it so im doomed unless there is another way