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New Participant
September 29, 2026
Question

Child account issues

  • September 29, 2026
  • 1 reply
  • 28 views

I’ve just set up my son’s account and I’ve inputted his date of birth incorrectly and need to change it. Also, his account is now in my name and my parent account is in his name. I’ve no idea how they got mixed up but I can’t seem to change it. If I cancelled his account is there a way to transfer his purchases to a new account. 

    1 reply

    Choleni
    Honored Contributor
    September 30, 2026

    Hi rays.596578​ 

    Oh, what a mess😅

    Reach out to Meta support, maybe they can help.

    You can do that via email, chat or WhatsApp HERE

    Open the link in an incognito window, otherwise you won't get the support options, but the help page.