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Up and Coming
October 1, 2026
Question

Formal request

  • October 1, 2026
  • 53 replies
  • 374 views

I genuinely donโ€™t understand what Meta was thinking with the new Quest 3 UI. It feels like one of those redesigns made for the sake of looking โ€œnewโ€ rather than actually making the headset easier to use.

The biggest problem is that everything now feels less direct. Actions that used to be obvious are buried behind extra menus, icons are less clear, and the whole interface somehow feels more cluttered while also showing less useful information at once. Thatโ€™s quite an achievement.

VR interfaces need to be simple. Youโ€™re wearing a headset, using motion controllers or hand tracking, and you want to get into an app quickly. You shouldnโ€™t have to hunt through floating panels trying to remember where Meta moved a setting this month.

The new layout also wastes far too much space. Quest 3 has a huge virtual display area available, yet Meta seems determined to make basic navigation feel like using a cramped mobile interface stretched into VR. Thereโ€™s lots of empty space, oversized elements, and menus that feel designed around aesthetics rather than usability.

Another annoying part is the constant inconsistency. Some settings are in Quick Settings, some are in the main Settings app, some options appear only in certain menus, and features keep moving between updates. Muscle memory becomes almost useless because the interface never seems to stay still long enough.

The old UI wasnโ€™t perfect, but at least it felt functional and predictable. This new one feels like Meta is experimenting on paying customers.

What I want from a Quest UI is incredibly simple: apps, settings, notifications, friends, battery status and passthrough controls, all immediately accessible and logically organised.

Stop redesigning everything every five minutes. Polish what works.

At the moment, the Quest 3 hardware feels futuristic.

The software interface feels like itโ€™s fighting me.

Please change it back. Please bring back proper menus, not this clunky, terrible thing.

53 replies

Honored Contributor
October 1, 2026

OK, as I mentioned on your other post a few minutes ago, you are making multiple posts and new threads on the same topic. Don't do that please. It will be flagged as spamming the community and can result in a permanent ban.

Secondly, you should be aware that this is a user only forum. Making a formal request does not go anywhere. There are no Meta staff here, no Meta moderators, no Meta community managers, just users. The MetaStoreHelp account has not been here since the end of 2025.  You might as well be making a formal request to your bedroom wall. 

If you want to complain to Meta, then complain to them through the contact and support options you will find on your Horizon app or on Meta's website. 

 

steve40
Honored Contributor
October 2, 2026
Honored Contributor
October 2, 2026

steve_40 ๐Ÿ˜‚๐Ÿ˜‚ 

Moderator
October 6, 2026

Hey everyone, let's keep the discussion constructive and avoid making things personal. It's totally fine to disagree, but let's keep the conversation respectful of each other:)

Thanks!
Moderation Team

Participant
October 7, 2026

I really want the old menu back, and honestly, I donโ€™t understand why we were forced into the new one in the first place. If the goal was to โ€œimproveโ€ the experience, then why does the new menu feel slower, more complicated, and in some cases actually make the game lag?

 

The old menu was simple. You pressed the Oculus button, used what you needed, and got back to your game. Now I sometimes have to press the button multiple times just to close the menu, and it isnโ€™t even guaranteed to close immediately. Sometimes Iโ€™m literally sitting there for 10 seconds waiting for the stupid thing to disappear. If you press the button at the wrong time, it opens another page, then you have to press it again, navigate around, and double-tap just to finally get back to your game. That is way too complicated for something that should be completely straightforward.

 

And then there are the sounds. They didnโ€™t just change them, they completely got rid of the OG sounds that people actually liked. Everything has been made to look and sound โ€œmodernโ€ when nobody asked for it. Making something newer doesnโ€™t automatically make it better.

 

Iโ€™m not saying the developers canโ€™t improve the menu. They can improve it all they want. But donโ€™t remove a perfectly functional interface and force everyone onto a redesigned version that has more problems and less personality.

 

At the very least, they should give us an option. Let people who like the new menu use it, and let people who prefer the classic menu use that instead. They should bring back the OG sounds as an option, fix the performance issues, and make the menu actually responsive.

 

Modernizing something just for the sake of making it look modern isnโ€™t an improvement if it makes the experience more annoying to use. They should give the community a choice instead of deciding that everyone has to like the same redesign.

Honored Contributor
October 7, 2026

"They should give the community a choice instead of deciding that everyone has to like the same redesign." 

Why would you think that? Every Android phone has the same design, every iPhone has the same design. When it changes, it changes for everyone on the planet. 

You should make this request directly to Meta. I'll put a link below. You seem to be under the impression that this is the Meta Complaints Department. It's not. We are volunteering our unpaid time to help people with actual real problems with their headsets. We are not a shoulder to cry on. We cannot do anything about your issue. Please, stop wasting time complaining to the void. Nobody here can help with your problem. Here is where you can complain to those who can do something.. Of course they won't. But here it is anyway. 

mailto:support@store.metamail.com

And stop crying here please. There are more important issues than this. 

 

Participant
October 7, 2026

I am not crying. I am replying to jackinory. 

Honored Contributor
October 8, 2026

Why did you try to delete your comment? There was nothing wrong with it.. OK, I think having read it, my anti gravity book joke went right over your head. And yes, my point about scammers is exactly that.. I was having fun continuing to answer the scammer. Anyway,, here's your deleted comment. Don't be afraid to say what you mean. It should be preserved for posterity.. Have a great day! 

"๐Ÿ˜‚ You keep telling me Iโ€™m wasting your time, yet youโ€™re the one repeatedly coming back to write another paragraph to me. At this point, Iโ€™m starting to think youโ€™re enjoying this more than I am. You say Iโ€™m โ€œgetting hot under the collar,โ€ but Iโ€™m really not. Iโ€™m just responding because you keep responding. If you genuinely have better things to do, then by all means, go read your anti-gravity book. Nobody is holding you here. ๐Ÿ˜‚And the scammer comparison is pretty funny considering youโ€™re the one who keeps answering the โ€œscammer.โ€ If you really thought I was wasting your time, you couldโ€™ve stopped replying several comments ago.So go enjoy your book, man. I promise I wonโ€™t chase you down and force you to continue this conversation. ๐Ÿ˜‰๐Ÿ“–"

 

Participant
October 8, 2026

I deleted my comment because I though I replied to myself. I posted it back again and realized it was a glitch, its still there. What's your point?

Honored Contributor
October 8, 2026

You can't reply to yourself.. You got rid of it. ๐Ÿ˜‚ Because you shot yourself in the foot over my scammer comment. And I thought you were finished commenting! 

Honored Contributor
October 8, 2026

๐Ÿ˜‚ 

steve40
Honored Contributor
October 8, 2026

If you'd like to file a formal complaint about the UI, I found a direct link to Meta's Complaints Department ๐Ÿ™‚.

Honored Contributor
October 8, 2026

steve_40 ๐Ÿ˜‚๐Ÿ˜‚ 

steve40
Honored Contributor
October 8, 2026

Reported.