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S3lece
New Participant
November 13, 2025
Solved

Gift recipient did not claim it, over 30 days have passed and no automatic refund was issued

Hello,

On June 3rd I sent a gift to a friend and they didn't claim it within the 30 days. It's  been several months and not refund was issued. Is it possible to issue a new code? If not, then a refund needs to be processed soon.

Thank you

Choleni
CholeniAnswer
Honored Contributor
November 14, 2025

Hi S3lece​ 🙂

Have you already reached out to support about the missing refund?
If not, it's probably the best you can do.
You can do that via email, chat or WhatsApp here:

Get Support

or by sending a PM MetaStoreHelp​ here in the forum. Click om their name, then click the "message" button.

 

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1 reply

Choleni
CholeniAnswer
Honored Contributor
November 14, 2025

Hi S3lece​ 🙂

Have you already reached out to support about the missing refund?
If not, it's probably the best you can do.
You can do that via email, chat or WhatsApp here:

Get Support

or by sending a PM MetaStoreHelp​ here in the forum. Click om their name, then click the "message" button.

 

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