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New Participant
December 2, 2025
Question

Grey Screen on opening Horizon app on iOS

Hey folks,

I recently got my Quest 3, configured everything using my Pixel and all was well, I ended up getting an iPhone 17 from work for personal use so I’m now using that, my issue is that when I try to open the Horizon app to see the store and all , the screen is a dark grey and never shows anything on the phone (the headset still works just as amazingly as the first day)

latest app version on the store and iOS 26.1 , 

 

anyone else facing this? Or know how to fix it? 

already tried a reinstall several times, even resetting the phone to factory and configuring again

1 reply

steve40
Honored Contributor
December 3, 2025

There have been a number of issues with the app on iOS 26.1, especially with users of Meta AI glasses. The solution for them was to use screen mirroring to cast the app to a TV. I don't know if that will work for the Quest issues, though.