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Up and Coming
March 7, 2026
Question

Headset has just gone Black

My quest 3 headset has just gone black and there is hissing noise but no lights or picture what is happening?

35 replies

steve40
Honored Contributor
March 7, 2026

What's happening is that your headset has gone black and is hissing. If anything else happens, feel free to narrate that too.

steve40
Honored Contributor
March 7, 2026

I answered the question they asked.
If they'd asked for help, that would've been a different conversation.

adtbm
Participant
March 7, 2026

i had the same issue after one of the recent updates. i've fixed it, by updating via PC / USB-C updating:

https://www.meta.com/de-de/help/quest/software_update/

steve40
Honored Contributor
March 7, 2026

Nothing says 'I'm totally not a spam account' like advertising kitchen gadgets in a headset thread. Reported.

Participant
March 7, 2026

My headset and my partners headset have just done the same thing, everything goes black and the oculus completely disconnects from meta horizon link. Seems to be since the recent updates that its started happening. Were currently on v85.

Gear100Author
Up and Coming
March 7, 2026

It just feels like we are being taken for a ride, the support site is discusting as meta hides from you when you need their help, I can't even use a different browser to log into my account as it thinks you are just trying to create a new one.  I am too woried now that if I make any purchases with meta and I need assistance they will be no where to be found.  As far as I am concerned I have just bought an overpriced android device.  NEVER AGAIN with meta.  

steve40
Honored Contributor
March 8, 2026

You asked what was happening, and I described what was happening.

If you were looking for help, that's a different question.

steve40
Honored Contributor
July 5, 2026

Don't worry, Gear100 - I narrate so well I figured you might want front‑row seats.

Honored Contributor
July 5, 2026

steve_40

Don't upset poor Gear100 He's also crying on another post because there's only one browser. I think he needs his mummy. I suspect he's a troll anyway.. 

steve40
Honored Contributor
July 5, 2026

He could be the star of my next sketch 😁.