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jakpotjoe
New Participant
July 12, 2025
Question

How to transfer an existing account to a child and keep old account for parent.

My husband was the one who set up our sons account on meta.  Unfortunately, he created the account under my Facebook account as an adult and not as a child.  I can't figure out how to transfer the account to my son, while creating my own account to supervise because it's all under my single Facebook log in information. When I try to create my own meta-account, I use my Facebook log in and it just takes me to his user account.  The only way I can figure out how to solve this is completely deleting all meta-accounts and starting over, but of course that will delete all of my son's game progress.  Is there any way I can fix this without that happening? Thank you. 

      13 replies

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      July 17, 2025

      Hi there, jakpotjoe!

       

      We came across your post regarding transferring an account that was accidentally set-up as an adult account to a child account.

       

      We'd like to hear from you in our DMs as we'll need to check a few account details to see what the best course of action is. 

       

      Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      Hope to hear from you soon!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      SOLAR898
      New Participant
      August 3, 2025

      I have the same issue. Would like to know if you found a resolution? 

      H0llowishreaper
      New Participant
      December 26, 2025

      I have the same problem. Please share the solution!!

      Slimliner2024
      New Participant
      December 29, 2025

      I have the same problem. Please share a solution. My child set up their own account somehow and I feel I might have a lawsuit against META if they don't get this corrected asap since it allows inappropriate content to my minor child. There is no way to contact Meta about this! Next action is a lawyer! I'm done with the run around. 

      Choleni
      Choleni
      Honored Contributor
      December 30, 2025

      Slimliner2024​  what Maccyb123​ says.

      Meta does not allow childs(10-12) having an own account without parental supervision and if they get aware of it, the account will be suspended.

       

      Slimliner2024 wrote:

      There is no way to contact Meta about this!

      There is a way..... in this thread is MetaStoreHelp​ provides the option to send them a PM.

      The other way is to contact support via email, chat or WhatsApp HERE

        Maccyb123
        Honored Contributor
        December 30, 2025

        Slimliner2024 That's an interesting situation you mentioned! I was really curious about the legal situation so I asked my wife who is a corporate lawyer here in Türkiye but also has a Doctorate in international law. I asked what she thought about your situation. She thinks the law is very clear on this. Within the home, the parent has total responsibility for supervision of the child and what the child can access. It will be seen as negligence on the parents part for not properly supervising the child's activities. A similar situation, would be, for example, a child accessing an adult movie at home. Can you sue the maker or distributor of the movie? No. Meta did not allow your child to access inappropriate content. You did that. You should be careful about paying lawyers to sue for what will likely be seen as negligence on your part. She advises against going down that particular road. 

          steve40
          steve40
          Honored Contributor
          December 30, 2025

          Is it just my imagination, or are the users in this forum getting more and more crazy and delusional? Is that why they call it the Silly Season? 🤪

            Maccyb123
            Honored Contributor
            December 30, 2025

            Lol. All the eggnog and turkey is having an effect. 🦃🦃🦃😂😂😂😂

              jakpotjoeAuthor
              New Participant
              December 30, 2025

              Update: we were unable to fix it so I took over the account and we started another one for the child. 

                that2guyvr
                New Participant
                July 26, 2026

                How is this not something that meta has answered?!?!?!?  This is a very commmon mistake.

                steve40
                steve40
                Honored Contributor
                July 26, 2026

                Thread's already solved. Wrongly created accounts get permanently banned and you must create child accounts from scratch, the proper way, using Family Centre 😉.

                  that2guyvr
                  New Participant
                  July 26, 2026

                  Solved by saying "it can't be done"?  Not much of a solution. :(

                  Maccyb123
                  Honored Contributor
                  July 26, 2026

                  that2guy_vr​ Sometimes people can make such a mess that the only way to solve it is start again.. We are all just users here volunteering to try to help where we can. We don't work for Meta.. The only solution is in the thread. If you want a shoulder to cry on and complain, this isn't the place. 

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