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New Participant
June 27, 2026
Solved

I can't deactivate my META Oculus account

  • June 27, 2026
  • 3 replies
  • 140 views

Hii I've been trying to deactivate my account for past an hour however no matter what browser I try not anything I'm unable to do it. I don't have the access to my Oculus 2 headset anymore and I don't want my account to be signed there so I want to deactivate it until I get a newer model. I also don't want to delete the whole account especially since I had some games/apps purchased on it already.

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    Best answer by Choleni

    Hi Oujni​ πŸ™‚

    I don't have the access to my Oculus 2 headset anymore and I don't want my account to be signed there so I want to deactivate it until I get a newer model. 

    You can remotely factory reset the Quest to remove your account details from the headset. You don't need to deactivate your account...... I don't know if this is even possible πŸ€”

    Can you log in from pc with the account that you used on your Quest on this page?

    https://auth.meta.com/settings/my/devices/

    If so, just select "factory reset" or "delete" .......the headset will do the factory reset next time it goes online.

    3 replies

    Choleni
    CholeniAnswer
    Honored Contributor
    June 27, 2026

    Hi Oujni​ πŸ™‚

    I don't have the access to my Oculus 2 headset anymore and I don't want my account to be signed there so I want to deactivate it until I get a newer model. 

    You can remotely factory reset the Quest to remove your account details from the headset. You don't need to deactivate your account...... I don't know if this is even possible πŸ€”

    Can you log in from pc with the account that you used on your Quest on this page?

    https://auth.meta.com/settings/my/devices/

    If so, just select "factory reset" or "delete" .......the headset will do the factory reset next time it goes online.

    OujniAuthor
    New Participant
    June 27, 2026

    Hi thank you soo much!!! That solves my issue.

    Choleni
    Honored Contributor
    June 27, 2026

    Glad, I could helpπŸ™‚