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New Participant
September 16, 2026
Question

I cannot access my Meta account.

  • September 16, 2026
  • 1 reply
  • 136 views

I cannot access my Meta account. I changed my phone number and no longer have access to the old 2FA number although it is the only 2FA verification method available despite my new number being on the account too. I don't have recovery codes. I cannot log in to the app or browser. I need 2FA removed. It is not this account but I'd prefer if I can speak to someone (a real human, not an AI bot) and fix this issue.

1 reply

Choleni
Honored Contributor
September 16, 2026

Hi PancakezGT​ πŸ™‚

You can contact Meta support vi email,chat or WhatsApp HERE.... they can help you with your 2FA issue.

 WhatsApp is probably the best option to talk to a human.

Open the link in an incognito window, otherwise the support options won't be displayed.