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Outersquid
New Participant
June 27, 2025
Solved

IPD popup keeps popping up randomly

I'm on the Quest 2, and with one of the new updates, there is a pop-up when you slide the lens to each of the 3 notches. I have mine pushed out all the way, and it's been working fine for years, but every 10-15 minutes a really annoying popup comes up saying the IPD is at 68, it just says what it's already at, and I'm not sure why, but I've never had this problem, and it doesn't seem like a hardware issue at all. Seems like others on Reddit have also had this issue around a month ago as of posting this now, and it doesn't seem like it's been fixed.

https://www.reddit.com/r/OculusQuest/comments/1kuluby/ipd_min_message_keeps_popping_up_since_a_few/

      MelomanavsAnswer
      Participant
      August 7, 2025

      I received the following response from the Meta support:

      I have reached out to our specialized team on this matter, and they have confirmed to me that this is actively being looked into by our engineers. At this information stage, we would be extremely grateful if you continue to submit bug reports when you get the chance - as this gives our engineers more data to look into to hopefully come to a resolution quicker. 

      View in thread

      23 replies

      Gizmo333
      New Participant
      June 30, 2025

      I'm having the same issue. I can't find a fix anywhere. 

        Melomanavs
        Participant
        July 2, 2025

        @MetaQuestSupport, is there any news about this?

          DrunkenBagpiper1532701
          New Participant
          July 18, 2025

          Same issue here, started happening after one of the new updates.

          MetaStoreHelp
          MetaStoreHelp
          Community Manager
          July 21, 2025

          Hi drunkenbagpiper 

           

          Thanks for reaching to us! We would love to look into this issue for you! Could you please send us a private message? Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

           

          We look forward to speak to you! 

          If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
          Kgt6467
          New Participant
          July 27, 2025

          I am also having this issue, any word on how to fix this yet? 

          margo160087
          New Participant
          July 27, 2025

          The same bug, started with update to v77, v78 didnt fix it!

          MelomanavsAnswer
          Participant
          August 7, 2025

          I received the following response from the Meta support:

          I have reached out to our specialized team on this matter, and they have confirmed to me that this is actively being looked into by our engineers. At this information stage, we would be extremely grateful if you continue to submit bug reports when you get the chance - as this gives our engineers more data to look into to hopefully come to a resolution quicker. 

            margo160087
            New Participant
            August 9, 2025

            I found temporary  solution! Via Sidequest paste this adb command:

            adb shell setprop debug.oculus.noIpdNotifier 1

            It will disable popup until next reboot. Not very usefull, so  may be Meta engineers can simply add option to interface to turn off this crap! If they for 3 month can't found reason of this bug!

              OutersquidAuthor
              New Participant
              August 10, 2025

              Oh sick. I'll try this, tysm!

              ivyatalee
              New Participant
              August 9, 2025

              this might be coused by dust try to blow air and turn it

              NomadsAnIsland
              Honored Contributor
              August 9, 2025

              Still showing up in v79.1031 on Quest 2, though not as frequently.

                ivyatalee
                New Participant
                August 9, 2025

                if it is shown when you do a fast turn, that might mean that it's hardware releated

                Maccyb123
                Honored Contributor
                August 9, 2025

                It's possible but highly unlikely..more likely to be a software bug affecting the sensors, but I like the way you think ! I had it popping up occasionally too, and you are right that a fast turn sometimes triggers it, but after I factory reset (due to another issue) the ipd isn't popping up anymore. 

                Melomanavs
                Participant
                August 21, 2025

                I haven't seen the pop-up for couple of weeks. I launched the adb command mentioned above, but after that I definitely rebooted the headset. And I see - a new SW version was installed last Friday. Therefore, I don't know whether the "debug.oculus.noIpdNotifier" property value remains permanently, or this was fixed in the last SW update.

                derekdavidkent
                Participant
                October 31, 2025

                 Cool still no movement on this bug.

                Good job meta! keep selling ads and appealing to children instead of fixing stuff your customers bought. 

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