Is there a way I can fix this "Request Not Completed" issue on the meta store?

Forum|Forum|1 year ago
July 13, 2025
19 replies
4055 views

I currently bought a meta quest 3s a few days ago, and then I tried to buy some games just to realized it wasn't processing the purchase but rather would show an notification that says "Request Not Completed

We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center." I've contacted their customer service but still hasn't got anything that solved my issue with this, is there anyone here who got a solution for this? I would appreciate it

K

KlausAizen

New Participant

You can reach for the support and they will fix this it has to be an issue with the payment and they have all of the tools to activate it again.

MetaStoreHelp

Community Manager

Hi there SteamMorgan2025, thank you for your post!

As our very helpful friend and MVP Choleni has mentioned, as well as our rising star KlausAizen, in order to have a further look into this we will need you to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

We look forward to hearing from you!

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