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Vi11a7
New Participant
December 8, 2025
Solved

Link just doesnt load inside the headset

I have a problem where both the Meta app and the headset detect that the Link cable is connected, but when I launch Link it gets stuck on the three dots loading screen forever. This issue has been happening for months; I tried fixing it back then but couldnt solve it, so I eventually gave up. Now im trying again but I still havent been able to fix it.

Ive already updated all the drivers and the headset, and Ive also uninstalled and reinstalled the Meta app multiple times. The problem started EXACTLY when the Link loading screen changed from the old dark screen with the fixed white Meta logo to the new 3D animated loading blue and purple enviroment, where you can still see your hands, look around and even open the menu while its loading (so I suppose it has something to do with the issue).

I also tried using Air Link, but with Air Link it loads for about 2 seconds and then just disconnects. After that, I get a notification on my laptop saying "We couldnt find your headset, please connect it".

      steve40
      steve40Answer
      Honored Contributor
      December 9, 2025

      The other thing is, have you perhaps been using the OculusDebugTool to increase the bitrate? If the bitrate is set too high, like around 900, it will also cause the 3 dots infinite loading screen. Try setting it to 400 or even the default (200).

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      7 replies

      Eimajm
      Participant
      December 8, 2025

      I havethe same problem, and also tried all the troubleshooting steps I can find. Raised a ticket and have not had a response for 4 days now.

      steve40
      steve40
      Honored Contributor
      December 9, 2025

      Posting in the community forum is not "raising a ticket". You need to contact Meta support for that. The link is on the web page.

       

        steve40
        steve40
        Honored Contributor
        December 8, 2025

        Are you by any chance using a laptop with an integrated graphics card as well as a second gaming GPU? You need to disable the integrated card. Also turn off any in-game overlays, such as the Windows Xbox game bar.

          Vi11a7Author
          New Participant
          December 9, 2025

          Yes, Im using a laptop with integrated graphics. I just did what you said (disabeling integrated card and overlays)  at first it didnt change anything, but an hour later I tried to launch link again just praying for it to load and I dont know what I did but now it doesnt get stuck in loading forever but instead it just loads for 1 second and then disconnects and goes back to the menu. I dont know if this new thing tells us something about whats actually happening. Tnx for the reply btw

          steve40
          steve40Answer
          Honored Contributor
          December 9, 2025

          The other thing is, have you perhaps been using the OculusDebugTool to increase the bitrate? If the bitrate is set too high, like around 900, it will also cause the 3 dots infinite loading screen. Try setting it to 400 or even the default (200).

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