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blnd20
New Participant
July 29, 2026
Question

Locked out of Meta account due to lost 2FA / Need manual account recovery

  • July 29, 2026
  • 1 reply
  • 154 views

Hi everyone,

I am locked out of my main Meta account because I lost access to my two-factor authentication (2FA) app/code. I only have access to my email now, but the automated recovery options aren't working.

I physically own my hardware

1 reply

Maccyb123
Honored Contributor
July 29, 2026

This is a open unsecured public forum, there are no Meta employees here so we cannot do anything regarding account access problems.

You have put the security of your device at risk by publicly posting your serial number which could be used to make changes by people who might find a way to get access to it. 

Although it's too late as the serial number will appear on every email sent to subscribers, you should still edit your post and remove it ASAP. 

If you want to talk to a human support person try one of the options on the link below. Try WhatsApp first. Good luck. 

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

 

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