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New Participant
September 6, 2026
Question

meta account cannot login , the sms two-factor method have problem?

  • September 6, 2026
  • 4 replies
  • 107 views

my main meta account cannot login.
(this is new account , connet my main facebook account ,and main meta account is too)

i have account email and password , and two-factor method's phone number still in control
but i cannot receive sms's two-factor method code! (i change my phone and contect telecom , but no problem)

i check my phone number in quest 3 , is correct
and i have recover code , but i test all code and system say error (use forgot password change password will change it ?)

Is anyone else like this?


and my main account's facebook have a message ,say this facebook account ready to change to meta account in few feture

is this the problem's core


about meta account : my main facebook account and main meta account is using same login e-mail .  (Does this mean they're linked to the same account?)
but i using this new account (linked to the main facebook account)  control panel , it show my main facebook account , my only one whatsapp account , this new meta account , but haven't show my main meta account. 
Why?

4 replies

Choleni
Honored Contributor
September 6, 2026

Hi tkc1115​ 🙂

my main facebook account and main meta account is using same login e-mail .  (Does this mean they're linked to the same account?)

No, it does not. I have also the same email address on Facebook and Meta without having them linked.

But if you use Facebook - instead of your email address - to log into your Meta account, it will automatically link those accounts.

About your 2FA issue.

Contact Meta support via email, chat or WhatsApp Here

Use an incognito window to open the support link, otherwiset the support options won't show up.

tkc1115Author
New Participant
September 6, 2026

thanks to reply , it's a new hope
i success contect human staff now