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Participant
December 14, 2025
Question

Meta Horizon app stopped working

It insisted on a new install in a new folder (not the old Oculus folder), but right after installing, it deletes everything in that folder and asks me to restart my computer. 

What is going on?  

How do you fix this?

3 replies

Choleni
Honored Contributor
December 15, 2025

Hi zeki.sadic​ πŸ™‚

for some users the installer does not work correctly, as you can see here

Unable to Install Meta Horizon Application on Windows 11 PC | Meta Community Forums - 1356744

You should send a bug report...... hopefully this gets resolved quickly.

Report a bug on Meta Quest

 

 

zekisadicAuthor
Participant
December 15, 2025

Reply from developers:

"Having read through everything, I did see "An attempt was made to load a program with an incorrect format." Looking at the community forum threads that mention being unable to install the Meta Link app, this is being mentioned as the connection that everything is getting this error in the install logs.

This looks like something that will require a fix by our engineer team. To assist with this, I'd request that you file a bug report on your Meta Horizon app, as the more reports the same problem receives, helps boost the problem at hand, and lets the engineer team know a fix is required."

Choleni
Honored Contributor
December 15, 2025

Thanks zeki.sadic​  I noticed that post πŸ˜‰