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New Participant
September 19, 2026
Question

Meta Horizon Setup app error, not installing

  • September 19, 2026
  • 1 reply
  • 61 views

I want to start by saying I have been searching and have tried every single troubleshooting step I could find like turning off antivirus and firewall, clean installs, and copying old drivers mid-installation, but I could really use some guidance. I have tried to install this app to access PCVR games I bought years ago that used to work fine on the old Oculus app, but now I cannot even install this app. I just get the "Restart PC" error across multiple systems.  In the log file, the specific error message is "Process D:\Meta Horizon\Support\oculus-drivers\oculus-driver.exe exited with code 1 (failure)."  It's embarrassing to say, but this error genuinely consumed hours of my time, and there's no way a company like this should have these problems. I don't mind using SteamVR and virtual desktop, but if anyone has solutions other than that to actually resolve this and use the software as intended so I can access games that I paid for, I would greatly appreciate it. If anyone has any insight, has this working, or has resolved this, please let me know. Thank you and have a good one!

    1 reply

    New Participant
    September 19, 2026

    Also, I have tried on a laptop, no other monitors