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New Participant
April 21, 2026
Question

Meta quest 3s black screen and locked state says locked

My meta quest 3s has a black screen after factory reset and I need to speak to someone instead of AI to fix my issue. How can I do this? 

    1 reply

    steve40
    Honored Contributor
    April 22, 2026

    Meta Quest 3 Locked State. | Meta Community Forums - 1360772

    Btw, it is normal for your Meta Quest device info in the boot menu to say it is "locked". This indicates the bootloader is in its default, secure state, as intended by the manufacturer for consumer devices.