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New Participant
November 23, 2025
Question

Meta requires 2fa which I did not set

  • November 23, 2025
  • 3 replies
  • 292 views

On Win 11. I try to log into Meta quest app, and get redirected to browser meta log in page.
After receiving code on email, I'm required to paste 2fa code which i do not have (I specifically did not set 2fa).

Using my meta horizon app (gladly I'm logged in there) I cannot turn off 2fa because page where it is done is simply blank.

There's no workaround since I cannot change anything via meta horizon app, and cannot login elsewhere.

P.S I do not have any other live meta account (instagram etc)

3 replies

Choleni
Honored Contributor
November 23, 2025

Hi IsSoBad​ 🙂

reach out to support, they can help you with that.

You can do that via email, chat or WhatsApp here:

Get Support

or by sending a PM MetaStoreHelp​ here in the forum.

Click on their name, then click the "message" button.

steve40
Honored Contributor
November 24, 2025
Choleni
Honored Contributor
November 24, 2025

I guess, that would direct him to the web page where he can't log in?🤔
Not sure though.