Skip to main content
J0hnxw00dx710
New Participant
January 18, 2026
Question

Meta suspension?

Hello i’m i wondering how i can unsuspend my account i am unable to add a payment method and i’m having a hard time actually fining some real help. i never knew my account had a restriction until i tried to add a payment method which is strange i also never got an email about it 

2 replies

Choleni
Choleni
Honored Contributor
January 18, 2026

Hi J0hnxw00dx710​ 🙂

is your account actually suspended or are you simply not able to add a payment method?

Have you tried different devices, different browsers, mobile app, web page?

Recently a user solved the problem by adding the payment method by using the browser in the headset.

Unable to add payment method | Meta Community Forums - 1358209

If your account is actually suspended or if you still not able to add your credit card, contact support via email, chat or WhatsApp HERE

J0hnxw00dx710Author
New Participant
January 18, 2026

i’m not sure i’m able to game and stuff, but i am unable to add payment method. i’ve tried instagram face book and on the meta app online and on the headset. all attempts are blocked.

Terms & ConditionsAccessibility statement