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New Participant
August 3, 2025
Question

No access to the email account Meta uses

I'm having a login problem, and the Meta account center ALMOST resolves it but the last step is them asking me to enter a code that it sent to an email account I no longer have access to.    Even the page to delete that account and let another existing one take over.   I need some real person help to update my email address, but can't find a chat or phone number anywhere 

    2 replies

    Choleni
    Honored Contributor
    August 5, 2025

    Hi deltabadhand​ 🙂

    Meta does not offer phone support, you can contact them via email, chat or whatsapp here:

    Get support | Meta Store

    Alternatively you can send a PM MetaStoreHelp​ herein the forum.

    Click on their name, then click the "message" button.

    New Participant
    August 2, 2026

    I am currently drowning in that rabbit hole myself and I can't figure out how to fix it and everything I've been suggested to do just sends me deeper down that rabbit hole. Were you ever able to resolve your issue and if so how?