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New Participant
November 20, 2025
Solved

Oculus Quest 2 Screen Only Works When Casting.

I bought a second-hand quest 2 from my friend a few days ago, everything was working fine until it prompted to update, I had to go to school so I left it on the charger and let it update, it hasn't worked properly since. I've tried factory resetting, I've cleaned the facial sensor tried sideloading the update from my pc multiple times nothing, the only thing that works is when I start casting the device to my phone, for some reason it works fine then? Is there a solution to this, It'll stop working again when I stop casting.

New Participant
November 20, 2025

I fixed it by disabling the proximity sensor, I'm not sure how but I guess it has had a failure somwhere? but doing this gets it fully working again.

2 replies

gaIIowsCalibratorAuthorAnswer
New Participant
November 20, 2025

I fixed it by disabling the proximity sensor, I'm not sure how but I guess it has had a failure somwhere? but doing this gets it fully working again.

steve40
Honored Contributor
November 21, 2025

Clean the sensor carefully with a microfibre cloth and make sure that the faceplate is not blocking or interfering with it. Also try fully powering off the headset (not just the quick restart).