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mtm555
New Participant
July 25, 2025
Question

quest 1 getting stuck on update 1 out of 2 after reset

hello, i have a quest 1 (i know its old) and i tried to factory reset it after it stopped wanting to connect to my link app (worked 2 times before)  and now i can get all the way to the page were i connect to wifi, then after that my headset gets stuck on update 1 of 2 compleate continue in meta horizon app, and then my phone cant get further than the safety/security page

    7 replies

    Choleni
    Choleni
    Honored Contributor
    July 26, 2025

    Hi mtm555​ 🙂

    It won't work with the latest version of the Horizon app. You'll need an older version of the app.

    The solution at the following link describes what you need to do. It includes a link to a working version of the app (at the time when it was posted).

    Maybe you must try more than one version to make it work.

    Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

    Good luck🤞

     

      mtm555Author
      New Participant
      July 26, 2025

      thanks, that got me to finish the update, but my airlink still lets me press on my pc, press pair, and then nothing happens

      Choleni
      Choleni
      Honored Contributor
      July 26, 2025

      Air link doesn't work with the Quest 1.

      You must either connect the headset with a cable to pc for using the Meta link app or

      you use Virtual desktop for wireless connection and streaming to your Quest.

      Virtual Desktop on Meta Quest

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