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AmIEvenMad
New Participant
August 5, 2026
Question

Quest 3 Stuck on Meta logo, gray screen after progress bar, factory reset and update tool failed.

Hello everyone. I have a Meta Quest 3 that no longer boots correctly. The headset displays the Meta logo and green progress bar. After the progress bar completes, the logo keeps spinning for a while, then it gets stuck on a permanent gray screen. I already tried factory reset from recovery mode, official Meta software update tool, booting from both slot A and slot B, ADB sideload mode works and the device is detected. The update tool works and says it updated the device but nothing changes. Also in another try, the device got eventually disconnected during the update, and nothing changes. My headset is out of warranty. Has anyone seen this exact behavior? Is there any official recovery image or additional recovery procedure? Any help would be appreciated.

I can provide recovery screen photos and any additional info if needed

      1 reply

      Maccyb123
      Honored Contributor
      August 5, 2026

      It looks like you tried everything I would have advised you to try. 🤷. In fact you have tried even more possible solutions than many would. It seems like it's permanently bricked possibly as a result of a component failure or fatal software flaw. What software version are you on at the moment? If you're on a PTC build it might be something that can be fixed with another update through the software update tool when a new version is released.. If it's more than that and you're in the US, talk to this company who might be able to help, if it's hardware. https://www.fixmyoculus.com/

      Good luck! 

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