Quest 3 stuck on spinning meta symbol
I also emailed support but thought I would try this as well. I have a meta quest 3 (7ish weeks old).
I worked out yesterday morning with Supernatural and it was fine. Plugged it in after I was done. A couple hours later, went to put it back on and had a few things happen. I got the SIM card symbol with the arrow and the green loading bar. Then I got the spinning meta sign just constantly spinning. Then the spinning meta going to black then coming back on and spinning (repeating). I have also gotten the image of a little robot lying on his back looking dead.
We have tried a few things:
1. Hold power down for 30 seconds to restart - doesn’t work
2. Power and volume down, did a hard reboot - doesn’t work
3. Did everything on that menu including a factory reset - doesn’t work
What next? Please help!
