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Quest 3 will not update

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My quest will not update I was on v79.1028 been onto meta support for 2months now they told me to factory reset. Now the software I am on is v78.0 I was on v78.28. The quest still will not update either after factory rest and when I click software update it just says it’s up to date but it’s not. Any ideas as meta don’t have a clue!!!

Inspiring

did you restart or power off your headset and turn it back on

silvershadow1Author

New Participant

Yep

Inspiring

there a setting where if u click 2 time on power button there a vr setting

New Participant

Same situation here, both on my quest 2 and my quest 3. hope they get their stuff figured out soon cause v78 is full of problems.

Inspiring

if you click 2 times with power button there should be a vr setting

New Participant

yeah, restarting countless times, factory resetting yet again, even trying to force update through the web site all just leave it at v78.0.

A

Anonymous

silvershadow.1 HolyCroiky it's amazing what you find if you use the forum search function.

V78.1028 failed to install on Quest 3s | Meta Community Forums - 1333752

Inspiring

indeed it is

Honored Contributor

Question 3 will not update

Must be a new model headset nobody has ever heard of 😂.