Skip to main content
Tunderstorm3301
New Participant
July 17, 2026
Question

Referral code

Hello,

I recently purchased a brand new Meta Quest 3 (512 GB), and it will arrive in 2–3 days. Since the device has not been activated yet, I wanted to accept a device referral before setting it up.

However, I have tried many different device referral links from different users. Every time I open a referral link, it asks me to sign in. After I sign in to my Meta account, I always receive the following message:

"This page isn't available. The link you followed may be broken, or the page may have been removed."

I have tried multiple referral links, different browsers, and different devices, but the result is always the same.

Could you please check whether my Meta account or my region is eligible for the device referral program? If there is an issue with my account, could you help me resolve it?

Thank you very much for your assistance.

    2 replies

    steve40
    steve40
    Honored Contributor
    July 18, 2026

    You have to activate the referral code before you actually buy the headset. ALSO, your friend must be a new Quest user with a new account.

    Notes:

    • The friend that you refer must be a new Meta Quest user and must create a new account in order to receive the credit.
      Choleni
      Choleni
      Honored Contributor
      July 18, 2026

      steve_40​ I don't think, that he already bought the Quest is the problem.  

      How could Meta know that he already bought the device? ðŸĪŠ

      Important is only that the Quest wasn't set up before he accept the referral.

      It's a while ago, but I ordered my Quest 2 and accepted the referral link afterwards without issues.🙂

       

      Tunderstorm3301​ 

      Could you please check whether my Meta account or my region is eligible for the device referral program? 

      You can find the Meta supported countries in the link below:

      Supported countries for Meta Quest | Meta Help Centre (en-gb)

       

       

       

       

        Terms & ConditionsAccessibility statement