Skips and Lags on the Quest Pro

I got a Quest 2 with reward points on m credit card to connect with my ex-college roommate to play some.  Worked well but never really could get the lenses set right and after a long time, the battery would only charge to 75%.  Really frustrating.  Had a co-worker with a brand new Quest Pro he never used, only opened the box and powered it up once.  So I bought the Pro and gave the Quest 2 to someone in my family who was going to put it to good use and maybe swap the battery.

First thing I noticed on the Pro, haptic feedback on the controls is less than half what the Quest 2 was.  Really sad about that but coping.  FOV is great, display is amazing.  Hate the headset mount.  Had a swing up headset on the Quest 2 and I like the little face sweat bands, so I could put it on my face and swing the read part down.  The Pro required me to slid it down onto my face moving the sweat bands all over.  But that's not the reason for this post.

I like Les Mills Body Combat, fun and a really good workout.  BUT, there is a big issue on the Pro that wasn't on my Quest 2, lag, jittering and skipping.  As the targets fly towards you, ever couple seconds they will all just stop for a few milliseconds, then zoom past.  During a 15 minute workout, that happens probably 50-75 times.  It also makes me miss targets which is very annoying.   I do not notice this with any other games, even fast paced ones like Beat Saber.  

I have emailed multiple times but have not had any reply at all.  The lagging and skipping is so frustrating it almost makes me stop playing it.  Not sure what to try or do but it would flawlessly on the Quest 2.  

Thanks in advance, and any and all help or suggestions very appreciated!