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FallGuy2016
New Participant
July 22, 2025
Question

Unusual Activity

  • July 22, 2025
  • 6 replies
  • 278 views

Has anyone dealt with trying to purchase an app in the Meta store and was told that due to unusual activity, your purchase will not be complete?

    6 replies

    Choleni
    Choleni
    Honored Contributor
    July 22, 2025

    Hi FallGuy2016​ 🙂

    Several users experience the same issue....sadly.

    You can contact support via email, chat or whatsapp here:

    Get support | Meta Store

    You may be able to work around the issue while waiting for a fix by creating another account and gifting the app/game you want from that account to your main account.

    Good luck🤞

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      July 22, 2025

      Hi there,

       

      Thanks for posting into our forum. We see you're having some trouble making purchases on your account due to an error, and we'd like to look into it! If you haven't opened a ticket already with support, you can also contact us by  selecting our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      Thanks!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      Dricks0312
      New Participant
      August 30, 2025

      J'ai le même problème de paiement ( bloqué car activité inhabituelle ), et ne peut plus rien acheter. J'ai contacté l'assistance, qui "travaille dessus" depuis 5 MOIS, oui, 5 MOIS.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      September 1, 2025

      Bonjour Dricks0312 

       

      Nous voyons que vous avez un problème de paiement et que vous avez déjà contacté notre service d'assistance. Pour que nous puissions vous aider veuillez nous envoyer un message privé. Pour ce faire, sélectionnez notre nom pour accéder à notre page de profil, ou cliquez ici : https://metaque.st/CommunitySupport. Ensuite, cliquez sur « Envoyer un message » pour nous envoyer un message privé ! N'oubliez pas que vous devez d'abord être connecté à la communauté pour nous envoyer un message privé.

       

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      milekade
      New Participant
      July 22, 2025

      Yes, this can happen if Meta detects something unusual with your account or payment. Try checking your payment info, or contact Meta support to fix it.

        Dricks0312
        New Participant
        August 30, 2025

        J'ai le même problème de paiement ( bloqué car activité inhabituelle ), et ne peut plus rien acheter. J'ai contacté l'assistance, qui "travaille dessus" depuis 5 MOIS, oui, 5 MOIS.

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