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VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"

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VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)

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ellahattumAnswer

New Participant

I don't know if you still have this problem but I did to and I fixed it. I downloaded vrchat on my PC, made sure my world and avatar where vr compatable. Then I opened vrchat through my phone on the oculus app and it worked. I changed my wifi and reset my headset to. Hope this helps

MetaStoreHelp

Community Manager

Hey IceJellie! We completely understand it is not ideal being unable to hop right on and enjoy the amazing world of VR. We are here to help out with the issues you are experiencing. From the information you have to us we see you've already tried a few steps to come to a conclusion. VRchat has a version for Meta Quest, and also a PCVR version. You may be experiencing a network restriction, we suggest first trying to reconnect to another network connection/hotspot again if possible. Another thing could be your home world in VRchat may be set to a PC world only. We hope the information given helps you fix the issues you are experiencing, if not please reach back out to us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

K

kevinthecatvr

New Participant

Hi I've read through all of this and I've tried almost anything and I'm vr is restarting RN so I hope it works and thank you for your time.

MetaStoreHelp

Community Manager

Hey just following up with you IceJellie! Are you still having trouble with your VRChat? Let us know if you're still experiencing any issues. We are always here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

IceJellieAuthor

Participant

Hi, yeah I tried using my mobile hotspot and it didn't work. My home world is also set to the default world, so it couldn't be that I tried connecting to a PC-only world.

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ffsdfsdfs2023

New Participant

Yea the same thing is happening to me in the past hour. I did the same tips meta said as well. I don't know what to do now.

IceJellieAuthor

Participant

Hi, I just tried it, but still, it didn't work. But does the Meta Quest mobile app have any effect on the games or apps on the headset? (just asking)

MetaStoreHelp

Community Manager

Thanks for giving that a shot, IceJellie. To answer your question, the Meta Quest mobile app doesn't store games or game saves. It is mostly for logging in and account features.

Have you already attempted to disable the Air Link functionality? Air Link issues can sometimes be resolved by completely disabling the function and rebooting the device. If you haven't, please follow the steps below to ensure the process is completed properly:

In your Quest headset:
- Navigate to the Settings menu.
- Ensure "Air Link" is disabled/toggled off.
Restart both the Quest and the PC, and re-pair the Quest to the PC following these set-up steps.

We look forward to your reply! Please let us know if there is any additional information we can provide.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

C

Cry4boutIt

New Participant

Hi,

I don't have a pc and it's showing me this issue too.

I can't even press the okay button amd I've tried uninstalling but it won't work this is happening with APL MY OTHER GAMES TOO-

How do I fix this?

E

ellahattumAnswer

New Participant

I don't know if you still have this problem but I did to and I fixed it. I downloaded vrchat on my PC, made sure my world and avatar where vr compatable. Then I opened vrchat through my phone on the oculus app and it worked. I changed my wifi and reset my headset to. Hope this helps

IceJellieAuthor

Participant

Thanks for the help. Unfortunately, I gave up trying to play VR chat independently on quest 😅

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lilcarp999

New Participant

Same here.

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Minkiller777

New Participant

Please I need help I keep receiving oculus platform error every time I try to log in to vrchat I've done everything to fix it and I don't have a PC to trouble shoot the problem

D

djetak

New Participant

Has this been fixed i was just playing vr got off got back on and this happened i restarted my headset restarted the app deleted and re-downloaded the app and nothing's working and I don't own a PC so I can't really connect it to one

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MrsNobody

New Participant

The thing with the errer on vrchat is happing to me and ive tried everything what do l do?

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TheRoseGod

New Participant

I have done everything i could to try to fix this. reinstalling and deleting, letting my headset update/reset, unplugging and plugging back my wifi, and ive made sure both my avis and home world were quest compatible, and have NEVER had this issue until now. How would i go about fixing this?? I get on very often and find it extremely upsetting that i can't do so because it wont even let me play. When i thought i had it fixed, the game was very slow and wouldnt let me do alot. Now its back to the same error. I dont have air link enabled, and im not sure what to do. please help me and any advice would be appreciated. Thanks.

ll1k4

New Participant

I have the same problem. At first I thought it was a mistake on the VRChat side and wrote messages on their forum. But it turned out that this was most likely a mistake on the Meta side.

У меня такая же проблема. Сначала я думала, что это ошибка на стороне VRchat и писала сообщения у них на форуме. Но оказалось, что это ошибка скорее всего на стороне Meta.

(Как решить проблему так и не нашла)

(I still haven't found a way to solve the problem)

https://ask.vrchat.com/t/oculus-platform-error-during-user-proof-check-timeout-during-fetching-dsat/24645