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sueliaso2026
New Participant
January 6, 2026
Solved

Wallet restricted and no response from meta

  • January 6, 2026
  • 6 replies
  • 401 views

Só my wallet got somehow “restricted”? and told to appeal by verifying my identity with my ID só I did that but 3-4 days later I still have no response from meta and meta didnt answer when I contacted them through meta forums.

    Best answer by steve40

    This blog might help you a little, sort of.

    Meta Store Error Fix | “Request Could Not Be Completed” Guide

    You can contact Meta support here.

    6 replies

    steve40
    steve40Answer
    Honored Contributor
    January 6, 2026

    This blog might help you a little, sort of.

    Meta Store Error Fix | “Request Could Not Be Completed” Guide

    You can contact Meta support here.

    sueliaso2026Author
    New Participant
    January 8, 2026

    Thank you steve_40

      questowy2811
      New Participant
      January 13, 2026

      Unfortunately, I also received this wallet restriction after sending two gifts to a friend. I’ve been contacting support for almost a month now, answering questions and providing everything you ask for, and nothing has changed.

      On January 19, it will be exactly one month without access to my wallet on my Meta account.

      I’m starting to feel powerless dealing with this. I was even asked to send a screenshot of a message that you yourselves sent to me.

      Just give me a rope...

      sueliaso2026Author
      New Participant
      January 13, 2026

      Hey dude they sent me “you can use your payment account again” email after I appealed but even then I couldn’t buy anything and now it’s Been 7 days of answering same questions or just random questions they should know

      questowy2811
      New Participant
      January 14, 2026

      Yeah been there, did that also... i recieved at least 3 emails with restriction lifting but nothing changed

      DCRedacted
      New Participant
      June 28, 2026

      I am having the same issue except my wallet has been locked behind an appeal and when I click the appeal it just shows a grey screen and when I reached out to the support they kept giving me a wrap around and not helping me solve the issue and before I can even get a word in they closed the ticket.

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