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BobbyVtb
Participant
April 14, 2025
Solved

After V76 release, Quest pro's download speed is capped to 200Mbps

  • April 14, 2025
  • 100 replies
  • 17135 views

So after V76 update it seems the download speed is capped around 200Mbps and 6Ghz connection is unstable as well

I've tested on both Wifi 6 router and Wifi 6e routers and both performed simular result

I've also done some LAN connection test from my PC to Quest Pro

On the picture is side by side comparison of Quest Pro V76 and iPhone 15 Pro max connecting to my PC via a Wifi6e router with 1Gbps LAN port under the same internet environment

Meta please fix
Quest Pro Lan Connection speed
IPhone 15 Pro Max Lan Connection speed

    Best answer by TomCgcmfc

    Apparently Update v78.1027 Build508494848.7050.340 Fixes Download Issues.  Looking forward to getting this in the near future.  I believe it's still PTC right now.

    https://www.reddit.com/r/QuestPro/comments/1l8fukd/update_v781027_build5084948487050340_fixes/

     

    100 replies

    New Participant
    April 30, 2025

    Nice work

    New Participant
    May 7, 2025

    I am also experiencing the same issue. Since receiving the v76 update, the performance of Wi-Fi on my Quest Pro has fallen dramatically. In my below screenshot is a speed test to a server on my LAN, this is *not* an internet (WAN) speed test. I've typically been able to maintain 400 Mbps H.264+ in Virtual Desktop, but now cannot go higher than 150 Mbps without stuttering. My headset is connected to a Wi-Fi 6E AP (Archer AXE75) just feet away. I've made a bug report to Meta from my headset as well.


    BobbyVtb
    BobbyVtbAuthor
    Participant
    May 7, 2025

    Can confirm new PTC V77 update didn’t fix this issue at all, and I’m also facing Wifi disconnect issues while I use VD on Quest Pro, some times sound delays with glitches sounds as well.

    New Participant
    May 7, 2025

    Same issue. Noticed after the update.

    New Participant
    May 8, 2025

    Same issue, thankfully HEVC is at least *usable* but still not a good experience. Hoping Meta fixes this soover than later, super frustrating.

    New Participant
    May 9, 2025

     Apparently development devs are aware of the issue.

    Inspiring
    May 13, 2025

    They've said that to me twice now in the past month. I think it's just another AI generated support reply, because they then come back a week later talking about resetting my headset and getting a replacement, neither of which will fix a software bug in the OS. I would not take that as confirmation that they are actually aware and working on the issue. 

    Inspiring
    May 13, 2025

    Still a problem on the latest V77 micro update from yesterday (V77.1025 Build 5080163.6610.340).  Meta, can we please get some acknowledgement that the issue is being actively worked on?

    New Participant
    May 14, 2025

     I had this email from meta so I’m hoping they are actually working on a fix, fingers crossed.🀞 

    Inspiring
    May 15, 2025

    That's funny, because support is still replying to me today that they want to replace the headset and that I should "wait for an update from our engineering team" (how are they going to contact me? when you submit a bug report in headset, they don't collect contact info, and they literally never follow up on bug reports anyway...) I wouldn't have faith in anything they say - pretty sure they run everything through AI with the intent to make you go away.

     

    "Regarding your concern, we would like to inform you that we have conducted a thorough investigation  with our team. However, at this point we highly recommend you to wait an update from our engineering team since you have submitted the report.

    Another option that might solve this issue immediately is by proceed with replacing the headset. Please note that not all devices are affected by this issue. In order to check on the replacement eligibility, kindly provide the details below"

    New Participant
    May 16, 2025

    I am experiencing the same issue, headset updated to V76 and now my virtual desktop lags over 200mbps bitrate. Please fix the headset bitrate cap!