Skip to main content
New Participant
September 18, 2026
Question

Can't get a SMS code regardless how much I try

  • September 18, 2026
  • 1 reply
  • 88 views

Hi, I made this account recently because I can't access mine anymore due to 2FA authenticator not working.

I recently bought a Meta Quest 3 and was setting it up when it asked to install meta horizon on my phone, when done I logged into my meta account and it said it sent a code by SMS that I have to enter but I never got anything, I tried multiple times, nothing. Rebooted my phone, tried with a different phone, everything, nothing.

I tried the Ai help support, nothing at all.

Please help!!

1 reply

Choleni
Honored Contributor
September 18, 2026

Hi mohabnr20​ 🙂

Reach out to Meta support via email, chat or WhatsApp HERE, they can help you with your 2FA issue.

Open the link in an incognoto window, otherwise the support options won't be displayed.