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NightIrthisHowler
Participant
June 15, 2021
Solved

Fixed AirLink and Oculus Link!! 3 dots problem!!

Black Screen/3 dots issue. (Hardware Notification) Oculus Problem For Oculus Link/Air Link

 

~First Troubleshooting tip: -Open Device Manager > Device Adapters (Mind you this only applies if you have Integrated Graphics) > RIght Click on the Integrated Graphic Unit > Disable Unit (This will refresh your computer, Display Wise) Restart Both your Comptuer And Quest/(Or whatever headset you're using) And try Link again.

 

If It doesn't work then

 

Second TroubleShooting Tip -Go to your PC Oculus App > Go to Settings > General > Make Sure Unknown Sources are Turned ON

 

Third TroubleShooting Tip -Go Into your PC settings > Graphic Settings > Browse > C:\Program Files\Support\oculus-runtime > Add all three OVR Services > Click on them After > Options > Set to High Performance

 

Fourth TroubleShooting Tip -Make sure your Graphic Drivers ARE UP TO DATE! This has gotten me to have my Air Link work, But This also works for Oculus Link as well!

    TheRealTotaraAnswer
    New Participant
    May 8, 2022

    As commented by others, I think the issue could be caused by the fact that the CPU integrated GPU (IntelGPU or similar with AMD) is used for the Oculus client instead of the dedicated card you've got installed. 

     

    ** It could also be caused by multiple monitor configurations, so I recommend disabling the external monitor temporarily (Win10 System > Display > Choose "Show Only on 1") **

     

    To ensure that dedicated GPU is used  I went in Win10 settings

    System > Display > Graphics

    and clicked on Browse to add two special entries

    • One for the Oculus client (C:\Program Files\Oculus\Support\oculus-client\OculusClient.exe),
    • On for the OVR Service Launcher (C:\Program Files\Oculus\Support\oculus-runtime\OVRServiceLauncher.exe) ** not sure if that one is needed but meh

    then clicked on Options and specified "High Performace" instead of "Let windows decide" for both.

     

    Then

    • Quit the Oculus App,
    • restart the Windows Service named "Oculus VR Runtime Service" in Windows Services
    • Put the headset back on, wait for the "Oculus Link" option to reappear and click on it, and be patient it can take 30secs+
    • If the gods are with you, the big O should show....

    Latest findings, changing back to single monitor for just re-enabling it seems to be solving it...

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    29 replies

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    Anonymous
    February 14, 2022

    First solution fixed it for me. This is particular for laptops with Apps similar to ROG's Armoury Crate and MSI's Gaming software thing. The problem with those is that, the they don't particularly recognize the Oculus app as a "GPU Intensive app", so they override the windows settings and Nvidia. The fix Oculus could do here is to make their app "Identifiable" by both windows and 3rd party apps and force-use the dedicated GPU. This is a fairly simple code to run in the OCULUS PC app. I don't get why the devs missed this and takes so long to fix. 

      PoppacapYT
      PoppacapYT
      New Participant
      March 29, 2022

      I have found a solution! One of the many.

      If you own a Lenovo Legion like me, this might help your problem. All you need to do is go into Lenovo vantage and turn off hybrid mode. That's all!

        obk244
        New Participant
        November 2, 2022

        Works, thank you so much! 

          TheRealTotaraAnswer
          New Participant
          May 8, 2022

          As commented by others, I think the issue could be caused by the fact that the CPU integrated GPU (IntelGPU or similar with AMD) is used for the Oculus client instead of the dedicated card you've got installed. 

           

          ** It could also be caused by multiple monitor configurations, so I recommend disabling the external monitor temporarily (Win10 System > Display > Choose "Show Only on 1") **

           

          To ensure that dedicated GPU is used  I went in Win10 settings

          System > Display > Graphics

          and clicked on Browse to add two special entries

          • One for the Oculus client (C:\Program Files\Oculus\Support\oculus-client\OculusClient.exe),
          • On for the OVR Service Launcher (C:\Program Files\Oculus\Support\oculus-runtime\OVRServiceLauncher.exe) ** not sure if that one is needed but meh

          then clicked on Options and specified "High Performace" instead of "Let windows decide" for both.

           

          Then

          • Quit the Oculus App,
          • restart the Windows Service named "Oculus VR Runtime Service" in Windows Services
          • Put the headset back on, wait for the "Oculus Link" option to reappear and click on it, and be patient it can take 30secs+
          • If the gods are with you, the big O should show....

          Latest findings, changing back to single monitor for just re-enabling it seems to be solving it...

            bigmans
            New Participant
            November 26, 2023

            worked for me thank you

            darthjujuu
            New Participant
            May 12, 2022

            Bumping this to point out that the fix for me, after trying EVERYTHING else, was finally running DDU (Display Driver Uninstaller). Air Link was fine for months, then I got stuck with the 3 dots. I'm running RTX 3080, AMD Ryzen desktop, so no discrete GPU switching. Nothing else worked. After a complete DDU and reinstall of Nvidia driver on all default settings, finally my Air Link is back and running smoother than Virtual Desktop.

              HoltVR0
              New Participant
              January 28, 2023

              the first one worked BUT when loading into assetto corsa it took such a long time

              Gr1mTheReaper
              New Participant
              August 7, 2023

              I Know this is old but if you are hear trying to fix a problem. Check your bit rate, if you bit rate is too high, the quest will not connect properly.

              TRVR101
              New Participant
              August 24, 2023

              i know this is a older message but none of the tips work i dont understand i tried everything else than the  first cuz i dont have intergrated graphics

               

              Gr1mTheReaper
              New Participant
              August 24, 2023

              Are you using link or air link, Like i said in an earlier post check your bit rate and your router connection, If you are using the link cable, then make sure your are using the right encoder. h264 is for both link and air link, h265 is for air link only, if you use more than 100mbits for h265 it will not work. if it does it will stutter.

              csangal
              New Participant
              January 19, 2024

              i was having the same issue but fixed it in the oculus debug tool and set the encode bitrate to 0. i had previously set it to 960 when using the link cable

                Ju5tANoob
                New Participant
                February 7, 2024

                BROOOO. You just saved me. I forgot I changed this when I was playing with the cable. I’ve been trying to use air link for the past 2 days and was stuck with the dots. This fixed it. Thank you! 

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