New Participant

Question

Games not working with controllers

Forum|Forum|1 year ago
December 8, 2024
27 replies
4705 views

So I pulled out my meta quest 2 headset today and tried playing a game. When I loaded in it was not tracking my controllers. But my controllers were working in the home-screen.I tried restarting my game and everything but it did not work. This is happen with every game and I don’t know what to do. It’s also doing it with hand tracking. It works in the home-screen but not the game. If anyone can help me figure this out I would greatly appreciate it.

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M

mv81

Up and Coming

The problem is back today 😡

U

user733581324042787

New Participant

This is happening to me, as well.

Quest 2 worked well on Saturday or Sunday (I forget which day). Today (Friday), the controllers do not work in-game. They work in OS, but not in game. Pretty frustrating.

U

user733581324042787

New Participant

Fixed it.

I realized that the issue is the new Meta Horizon World app. Not sure when it was installed, but if you open that app and play with it for a minute, then switch apps to whatever game you want to play, the controllers should work. At least, that's how I got Space Pirate Trainer running. Then my son was able to switch to a different game and the controllers are still working. Not sure how it will function after reboot, but it's working normally now.

Hope this helps someone.

M

mv81

Up and Coming

It works again today. How long will this last ?

offbeatkid

Moderator

Hi everyone!

We're here to help you with the controller tracking issues. To better understand what's going on, could you please answer these quick questions:

Can you reproduce the issue consistently? If so, what steps lead to it?
Are you still experiencing this issue, or has it been resolved?
Would you be open to a direct connection with our support team to further troubleshoot and resolve the issue?

offbeatkid

Moderator

Hi!

We're here to help you with the controller tracking issues. To better understand what's going on, could you please answer these quick questions:

Can you reproduce the issue consistently? If so, what steps lead to it?
Are you still experiencing this issue, or has it been resolved
Would you be open to a direct connection with our support team to further troubleshoot and resolve the issue?

offbeatkid

Moderator

Hi! We're here to help you with the controller tracking issues. To better understand what's going on, could you please answer these quick questions:

Can you reproduce the issue consistently? If so, what steps lead to it?
Are you still experiencing this issue, or has it been resolved
Would you be open to a direct connection with our support team to further troubleshoot and resolve the issue?

M

mv81

Up and Coming

1 - Yes The problem is back today I turned off the device for the night. I have no idea how to reproduce the problem.

2 - Yes I have the problem today but not yesterday. I turn off the device for the night.

3 - Sure. Here is the log of one of my StereoKit app: https://pastebin.com/tf1mtmp2

The hand tracking is done (in a way) as the menu and occulus buttons appear at the right place.

M

mv81

Up and Coming

And with the two controllers in hands, only the right Meta button is working. Events from sticks or menu buttons are not triggered (my app use sticks to move like in Horizon Worlds).

E

Ergooo

New Participant

There doesnt seem to be any logical pattern. Once yesterday the controllers wouldnt work within games. I restarted and it was fine. Used this morning and it was way fine. Tried to play again and controllers not working within games again. I went to shut down and got a message saying controllers were disabled. Looks like this is going to be a constant issue

D

damiang540

Participant

😓

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