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Horizon link not working

Forum|Forum|8 months ago
January 18, 2026
318 replies
26466 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently?

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

Show previous replies

A

AEFox

Up and Coming

It seems like META has some kind of verification/credentials server down, so there is an step of the Meta Link that it's not working. That's why you can enter to the Meta Link Dashboard without internet active on the PC, but Windows do not detect the headset as connected, so the VR games can't run in VR mode. Very messy stuff.

M

MorrisCode8

New Participant

do we know when they are fixing it or have they fixed it yet i havent checked

C

Critikal14

New Participant

Yeah same here. Was this a recent update? Mine was working completely fine 2 days ago and now I would get stuck on the pc link loading screen while trying to launch it. I also get the exact same hardware notification. Current workaround is disabling wifi before launching pc link as another user has mentioned.

K

Kobrakon

New Participant

Same. Tried through both air link and cable link but everytime it just hangs on the loading screen and I get a notification on my PC that link isnt working and no amount of restarting or reinstalling Link seems to have helped. Dunno if they pushed an update recently but now it just seems to be completely nonfunctional

G

GoofyAlpaca9719

New Participant

I'm not sure where this reply is going.

If I see it Ill know it was taken, then Ill add to it (if it lets me.)

R

richardhall1756

New Participant

yep mine started going slow yesterday i have spent all day trying to get it to work tried everything posible looking for reciept thinking of taking it back to harvy norman only bought it 4months ago had nothing but updates , $800.00 not worth half that.

L

lfromthewest

New Participant

Exact same issues for me. Will not connect for love or money. Tried turning headset and PC off and on, tried logging out of the app, tried unplugging and replugging. No change. Some new update seems to have completely broken Meta Horizon Link.

L

LonghornOutlaw

New Participant

Alright. Long story short here we go.

Quest Pro and Quest 3.

Will not load into the meta app and gets stuck on the three dots of death.

If you try the internet bypass it will work but the problem then pops up where if you try to run an online game after reconnecting to the internet it will kick you back out and put you back at square one.

Meta claims they are aware and are working on a fix but for right now there are no official statements from them on this.

Link Cable, AirLink, and Steamvr will not work.

U

Uglyhemi

New Participant

Guess this was inevitable. Been seeing a lot of people having issues with Meta link. I thought i was lucky until My Q3 just Lagged out mid game. Only way i can play is through virtual desktop which is OK until it lags out as well.

M

MarioLuigi27

New Participant

Broke on me too.

N

nun389535

New Participant

windows firewall/click outbound rules/click new rule/ click program/ Meta Horizon\Support\oculus-dash\dash\bin\OculusDash.exe/ block/ name rule/done