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TheAntiSocializer
Honored Contributor
November 6, 2023

Hey everyone! The engineering team has been reading feedback and doing some testing on this topic. We've found that the most common cause of any passthrough noise or unexpected quality is due to the amount of lighting in the room. To get the best experience with passthrough, check out our article here.

 

The team is still interested in everyone's feedback and will continue to analyze passthrough performance.

Sometimes it's okay to be a little Bing Chilling

179 replies

New Participant
October 12, 2023

Morning, Im having the same issue with my new Quest 3.....The pass through is basicly the same as the Quest 2 quality but with colour. Terrible to be fair. Really dissipointed. I have watched all these vids online before relese and they look great. My Q3 looks pants, Just so grainy and i have all lights on. Im hoping its not faulty, but looking at mine it doesnt look right. Its basicly un-playable on AR, blurry mess. Im thinking i may have to send it back, what was the point of the selling point if its this bad. Really dissapointed!

New Participant
October 12, 2023

I am worried that a few of you may have received defective units. Here is an example of Quest 2(clearly) and the Quest 3. I am hoping that the issue is resolved for you all and if a replacement needs to happen that can be taken care of quickly!

 

HiroProtag0nist
Honored Contributor
October 12, 2023

I don't believe it is defective units.  I believe it is expectation because of "influencers".

If you get close enough to text on a monitor you should be able to read it but you have to move closer than normal.

Of course you can read phones because you hold them up to your face.

Big PC, all the headsets, now using Quest 3
Up and Coming
October 12, 2023

Has nothing to do with influences, the pass through advertised from Meta and what you call influencers made it look like it was maybe not amazing but beyond acceptable.. Possibly  faulty units or a software update that some units got already upon release and others have not got yet.. possible your unit is acceptable but I do share my opinion with others about the very poor quality of the pass through, it is like the Q2 but in colour

New Participant
October 12, 2023

Is anyone else having problems with their Quest 3 Passthrough Quality? After all the hype and online AR Videos Pre-Release i was so Hyped. But unfortunalty im so dissapointed with the 1996 Nokia 5210 Video Quality passthrough, it looks absolutly nothing like the clips or Reviews. Its bassicly like my Quest 2 but in colour, Grainy, blurry mess. And before anyone says its the lighting. I have tried it durring the day and with lights on and its still bad. AR is not realistic since all the grain and blurry background sucks. Could this be a faulty unit? or is this the norm? I have watched all these videos online and its hardly mentioned. The whole selling point is AR..... But its bad! Am i the only one?

New Participant
October 12, 2023
I don't own a Quest 2. The Quest 3 is my first VR headset, so I have no comparison. But my first impression was also that it is very grainy and blurry. It's almost impossible to read anything on my phone with this passthrough quality, for example.
 
I wasn't sure if this was normal, but I was really a bit disappointed. I thought the quality would be better. Like this the mixed reality is not such a great experience.
kojack
Honored Contributor
October 12, 2023

Here's my phone through the Quest 3. Far better than my Quest 2 could ever do.

Apart from the distortion, text is readable fine on the phone.

Walking around my back yard (I played some pistol whip and bonelab out there).

 

Author: Oculus Monitor , Auto Oculus Touch , Forum Dark Mode , Phantom Touch Remover , X-Plane Fixer Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3
Participant
October 12, 2023

that looks great, I will be happy if I can get that image quality in mine, but In with my unit I wouldn't be able to even read the time on your phone.

New Participant
October 12, 2023

Yours looks great kojack, Mine looks nothing like this. I will try get some pictures when i get home. Mine just looks grainy.

Honored Contributor
October 12, 2023

Mine arrives today, first thing I'll do is update this post with a couple ttl passthrough photos.

13700K, RTX 4070 Ti, Asus ROG Strix Z790-A Gaming, Corsair H150i Capellix, 64GB Corsair Vengence DDR5, Corsair 5000D Airflow, 4TB Samsung 870 , 2TB Samsung 990 Pro x 2, DK2, CV1, Rift-S, Quest, 2, 3, Pro, Windows 11 Pro 24H2 (10.0.26100)
New Participant
October 12, 2023

Ive send my quest 3 today back because of this.. im one of the reddit user that has massive problems with their quest. Support was very very awful and unfriendly in my case. I had problems with fisheye/warping issues + i can see the grid with an resolution of a N64 game. Very unclear from one moment to the other. Support means i should clear my bluetooth cache... hah.... 

Edit: Passthrough Quality is under N64 graphic niveau in my case..

Honored Contributor
October 12, 2023

Would have been useful to post a photo of the problem Strelok1993 just so we have something to compare. I've also heard that some types of artificial lighting can throw the cameras off. If anyone who thinks they have a problem could say whether they're using natural light, modern LEDs, older CFLs maybe low frequency ones, incandescent (filament bulbs), fluorescent tubes... just in case there's a corelation. Anyway, I'll post my photos in just a minute.

13700K, RTX 4070 Ti, Asus ROG Strix Z790-A Gaming, Corsair H150i Capellix, 64GB Corsair Vengence DDR5, Corsair 5000D Airflow, 4TB Samsung 870 , 2TB Samsung 990 Pro x 2, DK2, CV1, Rift-S, Quest, 2, 3, Pro, Windows 11 Pro 24H2 (10.0.26100)
Honored Contributor
October 12, 2023

OK here are my comparison photos. I was going to do them through the lens but it's very difficult to do without distortion, reflections and shutter strobing so did screen capture instead. You also can't to a shot of your phone unless you have two phones. But I did put a Quest 3 through-the-lens shot that came out ok at the end, just for completeness.

So, same as kojack really. A moderate step up from the Quest Pro and obviously no real comparison with the Quest 2. Overall very usable, was able to set up with the phone app, enter my wifi password from the little router sticker, without taking the headset off at all.

This room wasn't overly bright, it's overcast outside and 3 x 6W warm-white LED lamps.

13700K, RTX 4070 Ti, Asus ROG Strix Z790-A Gaming, Corsair H150i Capellix, 64GB Corsair Vengence DDR5, Corsair 5000D Airflow, 4TB Samsung 870 , 2TB Samsung 990 Pro x 2, DK2, CV1, Rift-S, Quest, 2, 3, Pro, Windows 11 Pro 24H2 (10.0.26100)
New Participant
February 27, 2024

I have a really hard time believing it's this good considering the quest 2 pass-through looks like you just edited it to be b&w. Never had a quest 2 look that crisp and non-warped ever. I've used my friend's and had 2 myself. None of them ever had pass-through that good. I can hardly tell how close I am to objects. My parents recently got a quest 3 and I was kinda disappointed. It was still blurry and warped like the guest 2 and had a giant line of discoloration that would move around making the top and bottom look completely different. I hope that was a one time bug. Looks like the hardware is still not good and the software is worse than the 2 somehow. It looked the same as the quest 2 but with color slapped on. Not worth double the price imo. 

New Participant
October 12, 2023

Oh for sure i have photos. The thingy is via the photos and video i cant show you the exact lines that i can see (not similiar with the normal grid we know). Again - first setup with quest 3 was overwhelming with the quality - then something happend and now it looks like the photos & video.Far away from your photos. tested with normal light /

without light / massive led light and without led.

And for the record - the pictures are done with an Fold5 - Camera is very good.

unfortunately i cant insert the youtube video - search for

"Quest 3 Warping effect / fisheye"

The black stripes clearly seeable in the youtube video isnt visible for the eyes - its from the camera.

the part that i cant show anymore is the floating keyboard from oculus - without anti aliasing and very hard to read.

HiroProtag0nist
Honored Contributor
October 12, 2023

I have to say, I'm confused.  Can you point out the issues in some of the photos Strelok1993  ?

I've watched the video - I also don't really see any issues there (apart from the expected warping at the edges) - unfortunately of course it's often difficult unless we look through your headset ourselves.

Big PC, all the headsets, now using Quest 3
New Participant
October 12, 2023

(please excuse my maybe fatal wrong english :D)

Yea thats exactly what i meaned, hard to see on the pictures but you really cant see the unsharpen lines or the ghosting? :D. how i describe it.. the advantage that i have is that i have seen both sides. The side that was really perfect and sharp and clear. Nothing was there - no grid, no fisheye, no flickering, no ghosting.

The other side from the story began since i conntected the Quest via computer - thats only a supposition from my side. Steam VR worked too a little bit of time. It was overwhelming how sharp all things looked. I cant tell really what caused the Quest to go into this weird mode.. 

Im very sure when you take pictures from the lines on the setup - or from the ufo game - it looks very sharpen unlike mine photos. I cant barely read some textes or lines that were sharp before and are now without anti aliasing and have 999 edges. Or the controller photo on the table - i know that this was before ultra sharp and with less blurry. That wasnt before. Hard to see but the menΓΌ text is also very unsharpen when you have the quest on. Quality from the controller are also hard to see - but theres definitely a difference. The warping issue isnt only on the edge, its over the complete display - like i drink 2 vodka bottles at once.. you cant see that unfortunately not good via the video 😧 

 

Edit: When im taking this photo to comparison - you cant tell me that this looks okay from the quality.. ? Its sharp photographed from my smartphone. On the first setup the beam was a beam and the controller was ultra sharp and not a paint brush beam and paint brush controller afterwards πŸ˜„

Edit 2: Curios thingy -> the factory reset menΓΌ screen is slighly unsharpen but sharper than all of the photos above. Maybe its a software bug thats not going away with an factory reset?... hmm.

New Participant
October 13, 2023

My pass-through image is awful too. I cannot read anything: monitor, phone, not even keyboard caps. It is so bad I checked if there were plastic protections on the cameras. I think it's impairing hands detection too, my fingers on screen position is almost always a little bit off, even if I move my hands slowly.