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New Participant
January 1, 2026
Solved

Is there even anything I can possibly do?

Trying to install horizon link and its completely softlocked itself. I've tried the repair tool and nothing happened. I cant go back nor can i progress the process. This is where it happened during the install.

 

    steve40
    steve40Answer
    Honored Contributor
    January 1, 2026

    Try pressing the TAB key once or twice then hit ENTER. There may be a Continue button out of sight at the bottom of the page that you can't see (and the stupid page can't be resized). If you hit the tab key, it should move the focus to the button, but you have to guess how many times to press TAB.

    Alternatively, try changing the Windows desktop resolution. It you are using large text size in Windows, setting it back to 100% might also help.

    2 replies

    steve40
    steve40Answer
    Honored Contributor
    January 1, 2026

    Try pressing the TAB key once or twice then hit ENTER. There may be a Continue button out of sight at the bottom of the page that you can't see (and the stupid page can't be resized). If you hit the tab key, it should move the focus to the button, but you have to guess how many times to press TAB.

    Alternatively, try changing the Windows desktop resolution. It you are using large text size in Windows, setting it back to 100% might also help.

    steve40
    Honored Contributor
    January 4, 2026

    .