Meta Quest 3 Casting Issue
I am experiencing a casting issue with my Meta Quest 3 and would appreciate your assistance.
I am located in the United Arab Emirates (UAE). My Meta Quest 3 is updated to the latest software and works normally in all other aspects. However, I am unable to cast the headset's display to either the Meta Horizon app or the Meta casting website.
Here are the details:
• Device: Meta Quest 3
• Software: Latest version
• Location: United Arab Emirates (UAE)
• The Meta Horizon app detects the headset successfully.
• When I tap Cast, the app displays "Headset found" followed by "Connecting may take up to 30 seconds."
• The casting icon inside the headset turns red for a few seconds, indicating that casting has started.
• After a few seconds, the casting session ends automatically, and no video appears on my iPhone or iPad.
• I have tested casting on both an iPhone and an iPad using the Meta Horizon app, and the same issue occurs on both devices.
• I have also tried casting through the Meta casting website on my laptop, but it does not work.
• My headset and mobile devices are connected to the same Wi-Fi network.
• I have restarted all devices, updated the headset to the latest software, and tested on multiple devices, but the problem persists.
Could you please let me know:
1. Is casting fully supported in the United Arab Emirates (UAE)?
2. Is this a known issue with Meta Quest 3 or the Meta Horizon app?
3. Are there any additional troubleshooting steps or settings that I should try?
I would greatly appreciate your assistance, as I need the casting feature for educational presentations and demonstrations.
Thank you for your time and support. I look forward to your response.