Meta quest 3 Link stuck on loading

Forum|Forum|10 months ago
December 1, 2025
5 replies
1507 views

My meta quest 3 gets stuck on the loading screen when starting a Link using the Link cable. I have tried restarting everything, reinstalling meta quest link and factory resetting the headset but nothing works. When i try Meta Quest Link sends me a notification saying "Meta Quest Link not working correctly"(translated). This was not the case before. I think it may have something to do with the update from november 24th.

MetaStoreHelp

Community Manager

Hey there @ControleRoomPartnerStein,

We've just come across your post regarding the issue you are having with your Meta Quest 3 headset when using the Quest Link cable. We want you to have the best possible experience in the world of VR, so we thought we'd lend a hand.

Thank you for stating the exact error message you are receiving and what troubleshooting steps you have attempted so far, including restarting your PC and reinstalling the Meta Quest Link. Please attempt the following steps:

Restart the Meta Quest Link app
Repair the Meta Quest Link app
Manually re-install the Meta Quest Link app (ensuring that all related files have been deleted from the file explorer)

To run a repair for the Meta Quest Link app:

Download and run the Meta Quest Link app installation software (meta.com/quest/setup/)
You will see a screen which says, "Already Installed"
Click the "Repair" option and confirm again on the next screen

Please let us know if this has resolved the issue you are facing, as we want you to enjoy PCVR again as soon as possible!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

C

ControleRoomPartnerSteinAuthor

New Participant

Hello,

it tried this again but it is still stuck on the loading screen.

MetaStoreHelp

Community Manager

Hi again,

Thank you so much for having attempted to suggested troubleshooting steps. Please send us a direct message, so we can look further into the matter for you.

To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

V

vrvexed2025

New Participant

have same problem