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New Participant
May 29, 2026
Question

New headset. Can’t get old account!

Hi all. I’m in a bit of a pickle. I own a meta quest 2 and 3S. The 3S died and we used the warranty to get a new one. However it turns out both systems were set up under the same Gmail account. I cannot for the life of me get my sons games and progress from the S3 back! The new headset doesn’t even have “quick settings” so I can’t log out and try a different log in. Any help is greatly appreciated.

1 reply

Choleni
Honored Contributor
May 29, 2026

Hi Ugontop64​ 🙂

The new headset doesn’t even have “quick settings”

All headsets have "quick settings".  It might be just a different way to go to it, if you have the new UI on it.

If you have Navigator on the new headset, quick settings are in the menu bar, left from the notification bell. Tab on it, then on the gear icon which is either on the left side or on the top - depending on the version you have.

From there you can add profiles to the headset.