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unanima
New Participant
May 3, 2026
Question

Oculus Quest 2 usability

I just bought an Oculus Quest 2 from a thrift store, but am now second guessing. The pairing app shows two quest options to pair that are always grayed out, and nothing happens after that. Does this piece of hardware have any usability at this point? or is it now just a really cool pair of shades?

9 replies

Choleni
Choleni
Honored Contributor
May 3, 2026

Hi unanima​ 🙂

Are you trying to connect the Quest with pc, or what do you mean by "two options to pair"?

Have you completed the set up on the mobile app? You must pair it with the mobile app before even think of linking it to pc.

Then you can connect it to pc either via cable or air link.

Set up and connect Meta Horizon Link and Air Link

    Maccyb123
    Honored Contributor
    May 3, 2026

    It might be a disabled headset, possibly reported lost or stolen. Or maybe not.... NJust to be sure, that you installed the Horizon app on your phone.? You can't set it up using the pc, has to be the phone.  Just curious, did you get the controllers with it? 

      unanimaAuthor
      New Participant
      May 3, 2026

      Hey folks, thanks for the follow up. I have until tuesday to figure this out. Transferring someone else's partial is what I feel like I'm setting myself up for. I have the in great condition headset, headband add on, and the workable controllers. Booting the headset displays Meta Horizon OS. That's all it took to get me really excited. The problem seems to be with the Horizon app, not allowing new console activations. I see Meta Quest 3S black Xbox edition, and white Meta Quest 3S, and are both grayed out, and non scrollable. Permissions are probably not, but are enabled. I made it to the pair phone screen on the headset smooth as can be, but the phone app just doesn't detect.

      Choleni
      Choleni
      Honored Contributor
      May 3, 2026

      unanima​ Strange, I can scroll though the headsets and select the one I want to pair.🤔

      Log out from the phone app, uninstall/reinstall the app and log back in again and see if that helps. 

      If not, try using a different phone or tablet. If you use an Android phone, maybe try it with an iphone and vice versa. Maybe you can borrow a different phone for a few minutes from a friend or family member..... it's just for the set up. Afterwards you can use your phone.

        unanimaAuthor
        New Participant
        May 4, 2026

        I'm using a new meta account and a newly installed phone app on a compatible phone and the only thing I can pair over here is a 3s. Horizon Central is the environment, and I get a phone app code or an organization code for a website to be used here,

        work.meta.com/login/landing/

        unanimaAuthor
        New Participant
        May 4, 2026

        I'm not going anywhere or trying to get anyone else involved. I'm not sure exactly what it is, but there is a virtual environment and a dome plain tutorial environment that it goes in and out of. I was able to establish a network connection and submit an error report from the device I have. The phone app I have access to could use a compatibility update. I know what I'm missing but the way to get in has some objectives.

        unanimaAuthor
        New Participant
        May 6, 2026

        It's gone, my access to the dash has been wholeheartedly denied, maybe next time.

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