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smittyncrew
Participant
June 12, 2024
Solved

Oculus Rift controllers not working in-game after update

6/11/2024, allowed Meta Link to update on my PC for my Rift CV1.  Everything still works until I get into a game.  Once I enter the game, the Touch controllers are not detected when moving, and in the game they are at ground level and will not move.  The Oculus button still worked, and I could use the controllers to select quit app, but they will not move while in a game.  So far I re-installed Oculus, but did not delete all the hidden files.  I updated my Nvidea drivers to the latest 555.xx version. 

    The1stDarkLordMorgothAnswer
    Honored Contributor
    July 8, 2024

    Hey guys! Sorry for the delay in getting back with you. I've been working with the engineering teams trying to get a solution for this issue. HOWEVER, I do want to let you know I've been passing as much information as I can to the them, as well as the workaround that was provided by @8aron. If your issue has been resolved with their method, I advise other users to try this as well. If you're worried about having to do it for every update, I confirmed with the teams, and they told me you can turn off automatic updates for your Rift device. All you need to do is follow the steps below:

    • Go to Settings > Developer > Allow Automatic Meta Quest Link Software Updates > Toggle Off.

    After doing this and following the workaround, you shouldn't have to worry about your headset needing to be updated.

    I've also been asking teams for an official solution from them regarding this issue. I'm not sure when they will be able to get back to me with additional progress updates. Since there is only so much information that I can relay from here on the forums to them. I strongly recommend continuing to submit bug reports and be as detailed as possible with the reports. Even if you think the information that you provide for them might not mean much, any detail that they're given can be of great help to them. I hope this information helps!

    Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
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    Millze321
    New Participant
    June 17, 2024

    I am having this exact same problem, any solutions?

    Millze321
    New Participant
    June 17, 2024

    Headset: Rift CV1 (Using same controllers that came with the headset)
    Windows 10 Home, OS Build: 19045.4529, 64-bit, Version: 22H2
    CPU: 12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz
    RAM: 16.0 GB
    GPU: NVIDIA GeForce RTX 3060 Ti

    The1stDarkLordMorgoth
    Honored Contributor
    June 17, 2024

    Hey guys! I appreciate you providing this info. I'll pass this on to the engineering teams so this can be looked into further. I'll also be marking my previous reply as a solution only for visibility purposes in case other users come by who are experiencing the same issue. This way, they'll know to provide the information in the post. I'll let you know what the teams have said as soon as I hear back from them!

    Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
      Palladan
      New Participant
      June 17, 2024

      Having the same issue since the update. Have gone through complete re-install and setup but still some games, like Beat Saber, the controllers are on the floor pointing straight forward. Works okay in the "Loading Menu" or if I open SteamVR. 

       

      • Are you using a Rift CV1 or Rift S? Rift CV1
      • Can you share the full OS build of the PC app?  Meta Quest Link app version 66.0.0.308.370 (66.0.0.308.370)
      • Are you using the same controllers that came with the headset? Yes. 
      • Can you please provide the basic specs of your PC? 
        Intel i5 9600k - 32GB ram - RTX3070ti. 
        smittyncrewAuthor
        Participant
        June 18, 2024

        nexusmtz nailed it.  It is a problem with LibOVRRTImpl64_1.dll   I didn't have time to mess around as I had to get into a Walkabout game, so I replaced LibOVRRTImpl64_1.dll and LibOVRRTImpl32_1.dll with an older version that started with the number 65 instead of the new one that starts with 66.  I was able to play no problem.  Hopefully Oculus will not auto update again since I replaced those two files.  I have gone through all the motions, reinstalling, etc.  nexusmtz figured it out.  I don't know how, but he did.  He should be on the payroll.

          smittyncrewAuthor
          Participant
          June 18, 2024

          In the meantime, if Meta had a link so that you could download the older version of LibOVRRTImpl64_1.dll, and maybe LibOVRRTImpl32_1.dll, you could be up and running again.  They belong in programfiles/oculus/support/oculus-runtime folder.  nexusmtz figured it out somehow.  At least for my system.

            Einstein5
            New Participant
            June 18, 2024

            Where can we get the working Oculussetuo,exe file, I only have version 1.20.00 from 2017 (does not work) and 1.97.0.0 only one I can find. Have been playing for years, after update it fails, update is bad, can we roll back to older update?

            n1gh7R4v3n
            New Participant
            June 18, 2024

            How long does it take for meta to fix something like this?

              Einstein5
              New Participant
              June 19, 2024

              Can we get an update, has been broken over 1 week. Rift users are not able to play many games.  Thanks

                johnmadders
                New Participant
                June 20, 2024

                I have the same problem as described in this thread by everyone else so will not repeat. attempting too find a previous version of oculus app and a way to block updates,

                  jeremyt25
                  New Participant
                  June 21, 2024

                  Just had the Meta Quest Link Software Update and now experiencing the same issue in Vegas Infinite and Beat Saber. Will try others later.  Please fix this issue!  I tried turning off the auto updates and repairing the install, but that did not solve the issue.

                    jeremyt25
                    New Participant
                    June 22, 2024

                    I noticed that the games that were not working for me, used the Easy Anti-Cheat system when the game was loading.  Would that have something to do with the issue?

                    Kerelo
                    Participant
                    June 21, 2024

                    Having this same issue, everything worked fine until the Meta Quest link software did an update without me initializing it and now my controllers are stuck on the floor as others have mentioned, in my case it happens on Pavlov. If I use oculus dash killer and run steamvr as the runtime they work again. Along with fixing the microstutter that happens because of some meta quest software bs. Unfortunately that game is incompatible with that setup for a while now. Meta is really **bleep**ting the bed. The quest series is trash and now their software is making their only good pcvr hmd's (rift cv1/rift s) unplayable. I will never buy another meta hmd, you've gone backwards since the cv1, absolutely shameful company. 

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