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Oculus Rift controllers not working in-game after update

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6/11/2024, allowed Meta Link to update on my PC for my Rift CV1. Everything still works until I get into a game. Once I enter the game, the Touch controllers are not detected when moving, and in the game they are at ground level and will not move. The Oculus button still worked, and I could use the controllers to select quit app, but they will not move while in a game. So far I re-installed Oculus, but did not delete all the hidden files. I updated my Nvidea drivers to the latest 555.xx version.

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The1stDarkLordMorgothAnswer

Honored Contributor

Hey guys! Sorry for the delay in getting back with you. I've been working with the engineering teams trying to get a solution for this issue. HOWEVER, I do want to let you know I've been passing as much information as I can to the them, as well as the workaround that was provided by @8aron. If your issue has been resolved with their method, I advise other users to try this as well. If you're worried about having to do it for every update, I confirmed with the teams, and they told me you can turn off automatic updates for your Rift device. All you need to do is follow the steps below:

Go to Settings > Developer > Allow Automatic Meta Quest Link Software Updates > Toggle Off.

After doing this and following the workaround, you shouldn't have to worry about your headset needing to be updated.

I've also been asking teams for an official solution from them regarding this issue. I'm not sure when they will be able to get back to me with additional progress updates. Since there is only so much information that I can relay from here on the forums to them. I strongly recommend continuing to submit bug reports and be as detailed as possible with the reports. Even if you think the information that you provide for them might not mean much, any detail that they're given can be of great help to them. I hope this information helps!

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

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Nickphoria

New Participant

Like other user have posted i too am having issues with Beat saber vibration and haptic feedback. It hasnt worked for awhile now but i havent had time to try and deal with it. I have a Rifts S and i have unistalled everything and still no fix. Bear saber is the only game i have where this is an issue. please help.

MetaStoreHelp

Community Manager

Hi Nickphoria,

Thank you for contacting us. We understand your frustration at not being able to fully enjoy Beat Saber.

Some users are experiencing the same issue. The bug has been reported and engineers are working on it.

Please be assured that the team is working hard to resolve this issue.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

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rickkickem

New Participant

At some point my in-game virtual hands for my Rift CV1's controllers got offset into a fixed position off to my right, then some time later after I placed controllers onto the ground and re-put on my headset the virtual hands got stuck into the ground. Then when I tried re-running the Rift setup on OculusDash.exe / Meta Quest Link, when it got to the controllers part there was no feedback or connection with the controllers at all anymore. Joining the beta's Public Test Channel seemed to have fixed the problem.

MetaNinjaTurtle

Honored Contributor

Hey Fishy_LMXIV

There isn't any option to enable Developer mode unless you have created or have a Developer account.

You can find more information about the Developer mode and how to set up a Developer account here.

To enable Developer mode you must belong to (or have created) a Developer organization on the Meta Quest Developer Dashboard

Hope this helps. 🐢

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FishyLMXIV

Participant

Okay, thank you.

I guess it helps in the sense I can stop looking for a way to activate the 'solution' provided by The_1st_Dark_Lord_Morgoth, but doesn't help in the sense that I'll still have to reapply the application downgrade every day!

Cheers.

MetaNinjaTurtle

Honored Contributor

It really isn't ideal that you are having to reapply the application downgrade everyday, what I'd like to suggest is if you could send us a bug report and ideally please be as descriptive as possible.

Our engineering team have been notified of this issue and are working to solve and find a resolution to it.

We appreciate your patience and understanding during this process and if you have any other issues or questions, please do contact our support team here

Hope this helps! 🐢

RuneSR2

Honored Contributor

I just tested the Rift CV1 in several games, and I received a few updates last week, so I should be using the latest and unmodified software.

My Rift CV1 is working flawlessly, no issues in Unity nor UE games.

I'd recommed not using the work-around decribed in this thread, because Meta fixed the issue many months ago.

I'm using Win10.

Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD "Ask not what VR can do for you, but what you can do for VR"

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LordWerni

New Participant

Hi, I still have the problem that controllers are either not there or they are stuck to the floor. In every game I play, the ones from Steam are included.
Would be nice if it would be fixed as it has been a very long problem. Here are my computer specs

Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Geräte-ID FE79D52A-6802-462D-829B-D8734356CAB1
Produkt-ID 00330-80000-00000-AA458
System type 64-bit operating system, x64-based processor
Pen and touch input No pen or touch input is available for this display.

Edition Windows 11 Pro
Version 24H2
Installed on 13.11.2024
Operating system build 26100.2454
Performance Windows Feature Experience Pack 1000.26100.36.0

RuneSR2

Honored Contributor

Are you using the latest Meta software without any modifications?

As said, my Rift CV1 works flawlessly using the latest Meta software with no modifications. But using Win10.

You did not mention your gpu.

I'm using the v. 71 version.

Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD "Ask not what VR can do for you, but what you can do for VR"

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bostinopolis

New Participant

Not working again after meta quest link update. Tried the work around again to no success. Uninstalled it all and reinstalled fresh meta. tried that without work around. No haptics. So unbelievably frustrating to buy a product they try to make obsolete.

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plusspin

New Participant

It fails me too, any new updates on it?

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LightThePanda

New Participant

My Oculus Headset also having this problem. I alway airlink into the Oculus Link/Meta Quest Link app just to get a smooth gameplay with any game I play. But now after the update every game I enter just lost track. Blade and Sorcery. Light Brigade. Etc etc.

What I got confused about is if you set your controller to the table just to idle. It regain its track back. Moving only one controller work fine until you try to gain control on both hand. It instantly lose track.

From what I think about it. If you left the controller to idle. The Meta Hand became a controller but when picking up it became a hand again. I think... the controller only regain track when it was became a controller but not the hand

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