New Participant

Question

Oculus rift cv1 connected but no display

30 replies
2483 views

I just recently bought a new pc that i am currently using to make this post and took this screenshot on. My meta quest link app says my display is working and says my headset is connected and active but my headset it showing the orange light and is black when I cover the sensor. Whenever i plug in my old pc and plug in all my stuff it works ive tried mutiple factory resets, wiping all oculus files from my computer and reinstalling oculus app and ive reinstalled the app multiple times. i used an hdmi to display adapter and tried the normal hdmi and still nothing. Ive also tried adding the ovrserver64x to my graphics settings and still nothing i really have no idea how to fix this.

My new pc specs are:
NVIDIA GeForce RTX 4070 SUPER
AMD Ryzen 7 7800X3D 8-core

W

wa1578323Author

New Participant

Also whenever i plug in my hdmi it gives me a notification telling my "meta quest link isnt working correctly look at this support article

MetaStoreHelp

Community Manager

Hey wa

It's great you already tried a bit of troubleshooting for yourself, thanks also for the amount of detail you have provided. You could try this next:

Head over to your Windows Settings.
Click on System, and then select Display.
Scroll down to the bottom and click on Graphics settings.
In the drop-down menu, choose Classic app.
Click the Browse button.
Find and select the ovrserver_x64.exe file.
Once it's added, click on it and select Options.
Choose Power saver.
Click Save.

Just a quick tip! Double-check that your integrated graphics device is listed at the top of the Power saver menu to make sure the setting has been properly applied.

Given your PC is news ensure you have up-to date drivers, although we are sure you probably already have. But just incase.

If you are still getting trouble come talk to us in a PM to see how we may help you further.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

W

wa1578323Author

New Participant

Ive already tried that fix and still nothing im trying the integrated graphics but im not sure where to go with that

MetaStoreHelp

Community Manager

Thats great we will send you an email and you can reply to it with the log files.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

L

LaZzDay

Participant

anche per me è così il mio Rift s non mostra lo schermo il cavo è in perfette condizioni, ho sempre giocato da seduto ma da questi ultimi aggiornamenti rimane lo schermo nero con il pallino sempre bianco del sensore, mentre per defult in stand by deve essere arancio quinid non sei il solo,succede a tutti noi

MetaStoreHelp

Community Manager

Hey there, we hear you're also having the same problems with your PC connection not showing a screen or only showing a black screen, we'd be happy to help you out with that!

There are a few steps that we can take to help resolve this problem, the first one would be checking if all of your cables are properly plugged into your PC. For your Rift S, please ensure that your USB 3.0 and DisplayPort are plugged into your PC.

If that's not the cause of the problem, then we'd like to ask a few question to get to the bottom of this and help fix it.

Could you tell us:

Do you use an adapter or cable extender? If you are, then please try removing them as long as they're not necessary, as they might interfere with the connection, however if a cable extender is needed for your setup, then we'd recommend using the adapter with the monitor instead of the headset.
What type of monitor do you use for PCVR? Rift is designed to work in tandem with a computer monitor, though some TV's may work they are not a supported form of secondary display, so if you do use one, could you please try with a PC monitor.
How many monitors do you have connected to your PC? If it's more than one, then this might also cause issues connection causing the black screen, the only truly compatible setup would be with 1 monitor.

We look forward to your response! However, if you're looking for Italian support, then we'd advise you to reach out to our support team via our website by clicking here, they can provide you support in your preferred language.

We hope this helped!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

L

LaZzDay

Participant

Lo stesso succede con il mio rift s

F

fernandocjaramillo

New Participant

I Have exacly the same Issue, CV1 working fine. but connect it today and blank screen. I see that the giroscope worke because in Asseto Corsa benchmark the camera moves in 6dof; also the panel backligth turns on but no image get render in the Headset.
When I start Steam VR the headset gets detected as a secondary screen and duplicate desktop image to the lense (no hdmi cable issue). I've neve had done this before, but enabling direct mode again the screen renders nothing, same as when starting Meta Qest Link.

Using Oculus mirror no image get mirrored, and when running the benchmark there's no GPU load in the Oculus process (OVR*)

I've:

Rolled back oculus driver to and archived old version
Rolled back GPU driver
Change HDMI port in the laptop for a DP plus adapter
Uninstall plus instalation swipe for GPU and Oculus software.

nothing works, and the headset is functional because it renders the desktop when starting SteamVR (not expected behavior but it discard cable issues) and the 6DOF works as expected.

F

fernandocjaramillo

New Participant

Also tried the Beta channel, same issue... no video gets render to screen. If in SteamVR i disable direct mode then desktop gets rendered in bouth panels confirming hdmi video... all up to date.

MetaStoreHelp

Community Manager

Hello fernando!

We saw that you are having an issue connecting your headset to PCVR.

We would love to have a look into this with you and would ask you to please contact us privately as we will have ask you some questions. You can contact us privately by clicking on our profile picture ans selecting message, or you can email us on our website.

We hope to hear from you soon and wish you a wonderful day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

M

mattyk24

New Participant

exactly same issue, was working fine yesterday but now shows connected but blank screen in headset!!!!

T

trgz

Participant

Just getting the blank/black display (in headset) after not using it for a few weeks. Tried uninstalling/reinstalling - no luck. Tried the 'OVRServer_x64.exe' tweak mentioned above - no go. Getting green indicators right across the board, but checked all leads just in case. Yellow LED in headset is glowing, and goes out if head (or thumb!) is present. Starting up a game does change the LED to white.

I see a notification stating that 'Meta Quest Link isn't working correctly. Click here to check our support article.' but that links to 'https://secure.oculus.com/my/people/' and nothing of any relevance is displayed.

I did the in-app driver update it threatened me with (I say threaten, as it invariably leads to a problem...)

Meta Horizon Link is set as active OpenXR runtime.

Running 83.0.0.333.349, nVidia 591.44 - going to update to 591.74, and also rollback to something from last year...

Started up 'Superhot' and I can hear, from the brief menu/intro, that headset is being tracked L-R.

Tried following help links, but they either say I do not own a device (bought many years ago direct from Oculus, and is serial number is clearly listed when I go to 'https://secure.oculus.com/my/rift/') or mention some irrelevance about redeeming promotional codes.

steve40

Honored Contributor

There was a temporary server issue causing that.

T

trgz

Participant

I'm not sure if that's strictly correct - as the problem still exists, so not really temporary. Furthermore, the fix I have found can be turned on and off - I block access to 'graph.oculus.com' using my piHole server, and if communication to that site is enabled then booting up the Rift givers me a black screen again. That said, I've not performed that many double-checks to confirm.

Further double-checking has me convinced that stopping the Oculus/Meta application from accessing 'graph.oculus.com' is a fix. I'll try the same approach in my firewall (TinyWall)...

C

Cesarfrn

New Participant

Mine is doing the same thing; it just stopped working out of nowhere. The headset light doesn't turn white anymore and there's no display... if I rub my finger over the sensor several times, it sometimes flashes white and then goes out immediately. Only once did it turn white and stay that way, but after I restarted Meta Link, the light turned yellow/orange again. Nvidia version driver is 591.74

T

trgz

Participant

591.74 didn't change a thing for me either. I have two saved images of my Win10 install from last year, and I was going to boot into one of them, but I read on a thread elsewhere (Reddit perhaps?) that someone had success by booting with the PC disconnected from the .net, so I tried that and it worked. Rebooting with it connected caused it to stop working again, and when I blocked a particular site (graph.oculus.com) with my piHole, it started working again - it might be possible to create a fix by doing similar with a firewall (?).

It wasn't Reddit, it was here: https://communityforums.atmeta.com/discussions/OtherTroubleshooting/oculus-rift-s-screen-stays-black/1350710/replies/1363280.

What I've found is that if I see this, then the problem is solved! 😅

I thought I'd managed to do it in my Firewall, but not yet...

M

Meldric

New Participant

I have exactly the same issue and I am glad I am not the only one... because that seems to indicate that my hardware is not damaged. It is extremly annoying to have the headset just stop working out of nowhere and I really would like to know how to avoid that in the future... would stop installing any updates be helpfull? Seriously, I have been fiddling with this for hours!

WOW! Just W O W ! I can confirm that it works fine if I take out my network connection cable. This is the most stupid thing I have ever seen! I was close to throwing the whole thing out the window for real.

T

trgz

Participant

I was considering ditching it and finally moving to a Reverb, etc..

I'll be looking at how to prevent it ever updating again...

M

Meldric

New Participant

I saw an Update coming in just today including a subsequent firmware update... but with all that the error is STILL NOT FIXED! It still does not work even with the latest updates installed (from TODAY)! Seriously? This is a known issue and it is not fixed immediatly even with a released update? This is so stupid! So I have to fiddle with the firewall now... as if I wasn't going to fly a plain in VR or something... YESTERDAY!

steve40

Honored Contributor

If you're opted in to the PTC, try opting out. The Link update doesn't seem to work with PTC v85.

Show more replies

Get Help

Sign up

Login with SSO

Login to the community

Login with SSO